Architect

• Contribute to the development and evolution of Global Specialty architecture strategies, roadmaps, and target-state architectures.
• Lead architecture efforts for strategic business and technology transformation initiatives.
• Partner with product and technology stakeholders to translate business objectives into architecture outcomes and technology roadmaps.
• Assess current-state capabilities and identify opportunities for modernization, simplification, and business enablement.
• Evaluate emerging technologies, industry trends, and architecture approaches to support business strategy and innovation objectives.
• Develop and maintain business capability maps, value streams, and business architecture artifacts that support strategic planning and investment decisions.
• Analyze business processes, organizational capabilities, and technology dependencies to identify opportunities for improvement.
• Support capability-based planning and business transformation initiatives across the Global Specialty portfolio.
• Establish traceability between business objectives, capabilities, initiatives, and technology solutions.
• Develop future-state application, integration, and information architecture models supporting business objectives.
• Provide architecture leadership and guidance for strategic programs and initiatives.
• Define architecture principles, reference architectures, and solution patterns aligned with Global Specialty and Hartford’s enterprise standards.
• Conduct architecture assessments and provide recommendations to improve business and technology alignment.
• Collaborate with solution architects, engineering teams, and delivery organizations to ensure architectural consistency across initiatives.
• Participate in architecture governance processes, review boards, and technology standards reviews.
• Evaluate proposed solutions for alignment with architecture principles, standards, and target-state roadmaps.
• Identify architecture risks, technology gaps, and strategic dependencies and recommend mitigation approaches.
• Contribute to the development and maintenance of architecture standards, governance processes, and decision frameworks.
• Support portfolio planning activities by providing architecture insights and recommendations.
• Serve as a trusted architecture advisor to business and technology leaders.
• Facilitate architecture workshops, architecture strategy sessions, and solution reviews with stakeholders across the organization.
• Communicate architecture recommendations and tradeoffs to both technical and non-technical audiences.
• Influence architecture and technology decisions through expertise, collaboration, and strategic thinking.
• Build strong partnerships across business, product, data, and technology organizations.

Director of Architecture – Global Specialty

• Develop architectural artifacts, models, patterns, and transition activities
• Collaborates with a team of architects to develop architectures in support of strategic initiatives
• Analyzes Business and IT environments to detect deficiencies and recommend solutions
• Recommends, reviews, documents, maintains and publishes functional technology standards
• Serves as an expert advisor to peers and leadership on technologies based on cost and value
• Develops relationships with business stakeholders and IT management
• Defines roadmaps and transition architectures
• Utilizes exceptional communication skills with all levels of employees and management
• Supports architecture governance and ensures alignment to business priorities

IT Architect

• Collaborate with customers and Solution Architects to define end-to-end system design, creating blueprints for IVR and voice workflows, omni-channel routing, ticket lifecycles, and key integration points; design scalable, highly available, secure, and cost-effective architectures on Amazon Connect and AWS, applying Well-Architected Framework principles; finalize and own the Technical Design Document.
• Build and configure Amazon Connect contact flows and supporting components, and develop custom application logic using AWS Lambda, Amazon Lex, Amazon Polly, S3, Kinesis, and DynamoDB; build custom agent experiences with the Amazon Connect Streams API and a custom Contact Control Panel (CCP), and extend the solution with Amazon Connect Cases, Customer Profiles, Contact Lens, and Amazon Bedrock agents where appropriate; write clean, maintainable code in Python, Java, or Node.js; develop and maintain infrastructure as code (Terraform preferred, AWS CloudFormation also supported) and CI/CD pipelines to support repeatable, automated deployments.
• Validate and confirm the technical approach and architecture, ensuring alignment with AWS best practices and client security and compliance requirements; approve configuration changes and custom application deployments, and drive complex technical issues to resolution; select the appropriate AWS services for each use case, balancing performance, scalability, security, and cost.
• Architect and implement seamless integrations between Amazon Connect / AWS and external systems such as CRM, WFM, and ERP platforms; lead migration efforts from legacy contact center platforms (for example, Salesforce Service Cloud, Five9, or Genesys) to Amazon Connect, analyzing existing systems and developing pragmatic migration strategies.
• Act as a technical advisor on Amazon Connect platform capabilities, supporting account and solutioning teams with discovery, solution demonstrations, proofs of concept, and effort estimation as needed.
• Provide strategic technical oversight, mentorship, and hands-on support to Application and Quality Engineers; serve as the primary technical consultant to clients, leading discovery sessions, design workshops, solution demonstrations, and configuration reviews; bridge the gap between technical and non-technical stakeholders.
• Coordinate with the Quality Engineer to ensure thorough testing of all agent, customer, and business experiences; review and validate test cases, with a focus on end-to-end experience quality; monitor and tune application performance in production.
• Ensure clear and continuous communication between the technical delivery team, the Project Manager, and the client; proactively identify scope creep and potential technical blockers to prevent cost leakages, and ensure the final solution is secure, cost-optimized, and easily maintainable by the client's operations team.

Senior Amazon Connect Application Architect

• Designs, develops, implements, supports, and optimizes architecture strategy to meet business capabilities and needs
• Provides strategic consultation to business customers in defining or designing business processes, functions and organizational structures
• Participates in enterprise strategy development
• Specifies and designs large or complex systems, solutions, networks, infrastructure elements, or processes
• Reviews others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
• Establishes policy for selection of architecture components
• Provides advice on technical aspects of system development, integration, and processes
• Communicates effectively with all levels of organization
• Participates in customer walkthroughs and plans for design and technical walkthroughs

• oversees, plans, and designs highly complex business processes
• analyzes and documents client's complex business requirements and processes
• constructs conceptual data and process models
• performs the function of a lead in creating complex test case scenarios
• functions as a lead and provides input into systems development
• coordinates and facilitates meetings with clients
• coordinates business analyst tasks on IT projects
• provides work guidance and mentoring to less experienced personnel
• participates and provides expertise in technical reviews

Business Architect

• Define an architectural vision and solution that supports the strategic outcomes of the Business' Products and Services
• Define the target operating environment, design for client resiliency, assist with solution design, and define non-functional requirements
• Work with stakeholders and service providers aligned to the Business' strategic objectives
• Evaluate the impact of strategic design decisions and contribute to the architecture roadmap
• Work across the business, operations and technology to create the solution intent and architectural vision for complex solutions
• Prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap
• Create the architecture roadmap of defined domains in support of the product roadmap
• Clarify the architecture, support system design, and provide solution options to resolve architectural impediments
• Facilitate solution driven discussions and lead the design of complex architectures

Senior Architect

• Lead complex system engineering activities involving technical support, systems programming, and data center capabilities
• Manage multiple complex projects
• Collaborate with stakeholders to define architectural vision and solution
• Perform design and code reviews to meet non-functional requirements
• Educate team members on technology practices and best practices
• Support end-to-end infrastructure technology projects

• Lead the architecture strategy for the bank’s Core Banking Modernization program
• Act as an advisor to senior leadership to develop architectural framework
• Provide vision and expertise on implementing the transformation strategy
• Drive the definition, establishment, and selection of strategic tools
• Ensure applications adhere to established Wells Fargo standards
• Maintain knowledge of industry best practices and recommend innovations

Principal Architect – Payments and Pricing

• Act as the technical authority for SONiC deployments running on Cisco Silicon One platforms in large-scale production environments.
• Provide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads.
• Troubleshoot complex issues across the stack including SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior.
• Perform deep debugging and analysis using Silicon One SDK tools and ASIC telemetry to identify hardware and software interactions.
• Support both production and pre-production validation environments running SONiC and Cisco platforms including NCS5500, Catalyst 8000, Nexus 3000/9000, and NCS1K.
• Collaborate directly with Cisco silicon architects, SONiC development teams, and software engineering groups to resolve defects and improve platform capabilities.
• Optimize network fabrics designed for AI/ML clusters using RDMA over Converged Ethernet (RoCE) and other high-performance transport mechanisms.
• Guide the customer in adopting DevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation.
• Help implement observability, telemetry, and automated validation frameworks to improve reliability at hyperscale.
• Act as a trusted technical advisor, building strong relationships with customer network engineering and infrastructure teams.

Customer Delivery Architect

• Act as the technical authority for SONiC deployments running on Cisco Silicon One platforms in large-scale production environments.
• Provide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads.
• Troubleshoot complex issues across the stack including SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior.
• Perform deep debugging and analysis using Silicon One SDK tools and ASIC telemetry to identify hardware and software interactions.
• Support both production and pre-production validation environments running SONiC and Cisco platforms.
• Collaborate directly with Cisco silicon architects, SONiC development teams, and software engineering groups to resolve defects and improve platform capabilities.
• Optimize network fabrics designed for AI/ML clusters.
• Guide the customer in adopting DevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation.
• Help implement observability, telemetry, and automated validation frameworks to improve reliability at hyperscale.
• Act as a trusted technical advisor, building strong relationships with customer network engineering and infrastructure teams.

• Act as an advisor to senior leadership to develop the architectural framework & delivery for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering products and solutions that are long-term, large-scale, and require vision, creativity, innovation, advanced analytical and inductive thinking
• Provide vision, direction, and expertise to senior leadership on implementing the transformation strategy describing the current state, target state, and transition architecture
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an architectural domain expert advisor to leadership
• Ensure applications adhere to established Wells Fargo standards, policies, methodologies, and industry best practices as it transforms toward target state architecture
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization and can influence internal and vendor roadmaps in a significant capacity
• Define and implement enterprise-wide ontology strategy and roadmap
• Design and build semantic data layer / knowledge graph architecture to unify enterprise data
• Develop canonical data models and business objects (Customer, Product, Risk, Finance, etc.)
• Create semantic abstraction layer over data platforms (data lake, warehouse, APIs)
• Architect and implement agentic AI frameworks leveraging enterprise ontology and semantic context
• Design autonomous AI agents capable of reasoning over structured and unstructured enterprise data
• Build multi-agent orchestration patterns for complex business workflows
• Integrate semantic models with LLMs and AI platforms to enhance reasoning, explainability and accuracy
• Enable AI-driven automation across critical use cases: Risk and compliance monitoring, Customer insights and personalization, Operational efficiency and automation, Data quality and anomaly detection

Principal Architect – Ontology, Semantic Layer

• Provide technical expertise in analyzing, planning, implementing, and executing business-specific processes using SAP methodologies.
• Support the business by solving issues in applications and processes.
• Analyze how to help the business make better use of existing application functionalities.
• Develop, maintain & coordinate multiple applications within the SAP domain.
• Architect and design solutions to meet business objectives and support key business stakeholders.
• Lead project delivery and ensure a stable environment with Operations team.
• Display proficiency across all stages of the project lifecycle to meet project milestones.

Principal SAP Architect

• Lead the design, implementation, optimization, and governance of enterprise data platform
• Ensure scalable, secure, and high-performing data solutions supporting business intelligence, reporting, analytics, data science, and AI-driven initiatives
• Design, implement, and optimize high-performance data architectures on the Snowflake cloud data platform
• Develop robust logical and physical data models, optimizing query performance and resource utilization
• Design, build, and optimize scalable data ingestion and transformation pipelines utilizing Snowpipe, dbt, Matillion, Informatica, or similar technologies
• Manage key Snowflake administration tasks, including user/role management, role-based access controls (RBAC), network policies, disaster recovery through account replication, and deployment pipelines
• Optimize Snowflake performance through virtual warehouse sizing, query tuning, clustering keys, materialized views, resource monitors, Tasks, Time Travel, Zero-Copy Cloning, and Secure Data Sharing
• Maintain comprehensive architecture documentation, data flow diagrams, and data lineage to support SOC2 compliance, governance standards, and audit requirements
• Leverage Snowflake Cortex Analyst, Snowpark, and other advanced Snowflake capabilities to enable AI-driven analytics, self-service insights, and advanced use cases
• Collaborate with Business Intelligence, Reporting, Data Science, and Engineering teams to develop scalable, secure, and cost-effective data solutions
• Provide technical leadership, mentor team members, establish best practices, lead proof-of-concept initiatives, and support enterprise data strategy and architecture decisions
• Monitor and optimize Snowflake workloads and spending to ensure efficient resource utilization and predictable costs

Snowflake Architect

• Responsible for translating business requirements into functional specifications
• Facilitating workshops
• Documenting business processes
• Supporting UAT activities
• Ensuring alignment between business needs and technical solutions for the MAX solution implementation

• Accountable for the performance and capacity management of Highmark’s IBM zEnterprise mainframe environment
• Proactively monitor system resource utilization (CPU, memory, storage)
• Analyze workload trends and forecast future infrastructure requirements
• Balance system performance with financial efficiency
• Collaborate with application and DevOps teams
• Facilitate development of complex enterprise business solutions

Senior Mainframe Architect – Performance, Capacity Management

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products
• Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
• May provide software development and consultation to prospective users and/or product capability assessment and validation
• Ensures that the product application/solution is functioning according to specifications
• May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications
• Match here if incumbents are providing both pre and post-sales technical support; working with the customer from prior to the sale, through delivery and installation
• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products
• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices
• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources
• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption
• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

Specialist Adoption Architect 3

• Lead the architectural design and migration initiatives for SAP Commerce Cloud.
• Utilizing advanced integration expertise, deliver robust headless commerce solutions fully connected with SAP S4/HANA.
• Responsible for formulating and executing comprehensive IT architecture strategies that ensure seamless, high-performance integration across SAP Commerce Cloud, CRM, CPQ, and SAP S4.
• Collaborate with cross-functional teams to ensure architecture solutions meet scalability, security, and compliance requirements.
• Provide technical leadership and guidance to projects, ensuring the successful integration of SAP Commerce Cloud, SAP S4, and related technologies in alignment with organizational strategy.
• Drive innovation by exploring and integrating emerging technologies to enhance IT architecture capabilities.

Senior IT Architect

• Lead the design of complex, production-grade solutions based on Red Hat OpenShift, focusing on Internal Developer Platforms (like Red Hat Developer Hub/Backstage), CI/CD modernization, and AI-assisted workflows.
• Lead technical discovery sessions, and workshops, to identify customer challenges and demonstrate the value of Red Hat's portfolio.
• Serve as a trusted advisor and subject matter expert on Platform Engineering and AI-Assisted Application Modernization for customer and internal teams, guiding them through design, pilot, and production deployments.
• Work with customers to identify challenges and blockers to the adoption of modern software delivery practices and collaborate with them to address their technical and business requirements.
• Work closely with Red Hat's product, engineering, professional services, and sales teams to ensure a world-class customer experience.
• Develop and share best practices, reusable assets, and architectural patterns for application modernization, contribute to whitepapers and webinars, and speak at industry conferences.

Senior Architect, OpenShift Application Platform

• Serve as the primary technical and strategic point of contact for assigned customers throughout the duration of their subscription term,
• Advise on best practices, data strategies, analytic maturity, and integrations which meet the needs of the customer business processes and objectives through Alteryx solutions
• Guide clients in establishing Centers of Excellence, scalable governance frameworks, and analytic modernization initiatives
• Partner across internal teams to align the right expertise needed to support and manage technical outcomes and strategic initiatives.
• Architect and guide complex deployments of Alteryx platforms (Designer, Server, AACP, Intelligence Suite, etc.).
• Lead environment planning and upgrades, minimizing downtime and risk.
• Monitor and analyze customer usage patterns; identify opportunities for optimization and training.
• Deliver enablement plans, documentation, and proactive recommendations to reduce friction and drive self-sufficiency.
• Maintain fluency in evolving cloud and analytics trends to inform customer strategies.
• Share knowledge internally and externally, promoting technical excellence across Alteryx and our customer ecosystem.

Architect – Professional Services

• Collaborate with local sales and technical delivery teams to bring our customers the best solutions from the Red Hat Training and Certification portfolios
• Discover and analyze customer business and technical problems; apply appropriate Red Hat’s solutions to address customer needs
• Provide presales technical support for the development and implementation of complex services and solutions
• Provide trusted innovative thinking internally and with our customers
• Use deep knowledge of the solutions and the industry to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings; prepare detailed specifications for our offerings
• Follow standard practices and procedures for analyzing situations or data
• Organize, develop, and deliver enablement training around Red Hat technologies (e.g., Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation Platform, Red Hat OpenShift, etc.) to counterparts in sales, presales, and consulting
• Help build programs around Red Hat technical training with pre and post-requisite training curriculums
• Help organize chat sessions, help channels, and other mediums to support question and answer for customers being trained up on Red Hat technical content
• Work alongside Red Hat sales, marketing, and consulting covering the Red Hat account team to integrate a training and enablement strategy into their selling and go-to-market plans
• Collaborate with other internal Training and Certification teams such as Global Training Go-To-Market, Global Enablement, Product and Technical Learning, and Certification to stay up to date on new products and initiatives, provide feedback, and represent NA interests from an internal and customer perspective

Architect jobs in North Carolina

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Director of Architecture – Global Specialty

IT Architect

Senior Amazon Connect Application Architect

Architect

Business Architect

Senior Architect

Architect

Principal Architect – Payments and Pricing

Customer Delivery Architect

Customer Delivery Architect

Principal Architect – Ontology, Semantic Layer

Principal SAP Architect

Snowflake Architect

Business Architect

Senior Mainframe Architect – Performance, Capacity Management

Specialist Adoption Architect 3

Senior IT Architect

Senior Architect, OpenShift Application Platform

Architect – Professional Services

Training Architect