Architect

• Collaborate with customers and Solution Architects to define end-to-end system design, creating blueprints for IVR and voice workflows, omni-channel routing, ticket lifecycles, and key integration points; design scalable, highly available, secure, and cost-effective architectures on Amazon Connect and AWS, applying Well-Architected Framework principles; finalize and own the Technical Design Document.
• Build and configure Amazon Connect contact flows and supporting components, and develop custom application logic using AWS Lambda, Amazon Lex, Amazon Polly, S3, Kinesis, and DynamoDB; build custom agent experiences with the Amazon Connect Streams API and a custom Contact Control Panel (CCP), and extend the solution with Amazon Connect Cases, Customer Profiles, Contact Lens, and Amazon Bedrock agents where appropriate; write clean, maintainable code in Python, Java, or Node.js; develop and maintain infrastructure as code (Terraform preferred, AWS CloudFormation also supported) and CI/CD pipelines to support repeatable, automated deployments.
• Validate and confirm the technical approach and architecture, ensuring alignment with AWS best practices and client security and compliance requirements; approve configuration changes and custom application deployments, and drive complex technical issues to resolution; select the appropriate AWS services for each use case, balancing performance, scalability, security, and cost.
• Architect and implement seamless integrations between Amazon Connect / AWS and external systems such as CRM, WFM, and ERP platforms; lead migration efforts from legacy contact center platforms (for example, Salesforce Service Cloud, Five9, or Genesys) to Amazon Connect, analyzing existing systems and developing pragmatic migration strategies.
• Act as a technical advisor on Amazon Connect platform capabilities, supporting account and solutioning teams with discovery, solution demonstrations, proofs of concept, and effort estimation as needed.
• Provide strategic technical oversight, mentorship, and hands-on support to Application and Quality Engineers; serve as the primary technical consultant to clients, leading discovery sessions, design workshops, solution demonstrations, and configuration reviews; bridge the gap between technical and non-technical stakeholders.
• Coordinate with the Quality Engineer to ensure thorough testing of all agent, customer, and business experiences; review and validate test cases, with a focus on end-to-end experience quality; monitor and tune application performance in production.
• Ensure clear and continuous communication between the technical delivery team, the Project Manager, and the client; proactively identify scope creep and potential technical blockers to prevent cost leakages, and ensure the final solution is secure, cost-optimized, and easily maintainable by the client's operations team.

Senior Amazon Connect Application Architect

• Be a trusted Agentforce subject-matter expert for the broader Success Architect organization, including how data foundations like Data360 support the success of AI agents
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Success Architect – Agentforce

• Develop, configure, modify, and maintain PLC, HMI, and SCADA applications supporting terminal operations.
• Support automation systems for: tank farms, truck loading racks, rail loading and unloading systems, pump and valve control systems, metering systems, and additive injection systems.
• Troubleshoot and resolve PLC, networking, instrumentation, and control system issues.
• Perform system testing, validation, and commissioning activities for automation projects.
• Develop and maintain PLC logic, functional specifications, cause-and-effect matrices, and control narratives.
• Support networked industrial environments including Ethernet/IP, Modbus, OPC, and serial communications.
• Participate in emergency troubleshooting and after-hours support as needed.
• Maintain system backups, change management documentation, and disaster recovery procedures.
• Support cybersecurity initiatives within operational technology (OT) environments.

Terminal Technologies Architect

• Define and contribute to the overall ERP and enterprise application architecture, ensuring alignment with business strategy and enterprise technology standards
• Design and integrate ERP systems with other enterprise platforms, ensuring compatibility across multiple systems, technologies, and data environments
• Evaluate current systems and recommend improvements or new technology solutions to enhance business performance and efficiency
• Collaborate with cross-functional teams to translate business requirements into scalable ERP architecture solutions
• Lead and support system integration efforts, ensuring seamless data flow and interoperability across applications and platforms
• Ensure ERP solutions meet security, compliance, and performance standards for enterprise systems
• Provide technical guidance and architectural direction to project teams and developers
• Identify opportunities to leverage emerging technologies to optimize ERP capabilities and enterprise operations
• Develop and maintain documentation, standards, and architectural models for ERP systems
• Support troubleshooting and resolution of complex system integration and performance issues

ERP Architect

• Lead the strategy, design, execution, and governance of the full SAP platform and development stack
• Define and drive the ERP/SAP platform architecture strategy including SAP ECC, S/4HANA and BTP aligned with enterprise business goals and technology roadmap.
• Strategize and design the end-to-end SAP platform architecture — Basis (multi-instance), BTP services, and the integration landscape.
• Define and govern development standards for ABAP, BTP extensions, and SAP IS integrations; own and enforce clean-core principles across all delivery
• Lead architecture reviews and hold design authority — approving, requiring rework on, or escalating technical decisions across on and offshore deliverables.
• Drive technical strategy for the S/4HANA migration — including system design, integration patterns, extensibility approach, and data migration architecture
• Provide technical mentorship to on and offshore architects and leads; serve as the escalation point for complex design decisions
• Lead prioritization decisions to balance regulatory, operational, and strategic initiatives while maximizing business value
• Lead the architecture and technical design and integration of SAP systems, ensuring interoperability across platforms, applications, and data environments.
• Evaluate and recommend new technologies (e.g. Joule, GenAI on BTP, event mesh) or enhancements and build a pragmatic adoption roadmap tied to business outcomes
• Oversee architecture standards, governance, and best practices to ensure scalability, security, and reliability of ERP solutions.
• Collaborate with business and IT leaders to translate functional requirements into technical solutions and architecture designs.
• Lead cross-functional programs and initiatives involving ERP transformation, upgrades, and system implementations.
• Manage relationships with internal stakeholders and external partners to support delivery of ERP capabilities.
• Guide architectural decision-making, including trade-offs related to cost, performance, and long-term sustainability.
• Ensure compliance with enterprise policies, security standards, and regulatory requirements for IT systems.

Director, ERP Architecture

• Lead the strategy, design, execution, and governance of the full SAP platform and development stack
• Define and drive the ERP/SAP platform architecture strategy including SAP ECC, S/4HANA and BTP aligned with enterprise business goals and technology roadmap
• Strategize and design the end-to-end SAP platform architecture — Basis (multi-instance), BTP services, and the integration landscape
• Define and govern development standards for ABAP, BTP extensions, and SAP IS integrations; own and enforce clean-core principles across all delivery
• Drive technical strategy for the S/4HANA migration — including system design, integration patterns, extensibility approach, and data migration architecture
• Provide technical mentorship to on and offshore architects and leads; serve as the escalation point for complex design decisions
• Lead prioritization decisions to balance regulatory, operational, and strategic initiatives while maximizing business value
• Manage relationships with internal stakeholders and external partners to support delivery of ERP capabilities
• Guide architectural decision-making, including trade-offs related to cost, performance, and long-term sustainability.

• Responsible for successfully applying technology in their domain to solve business problems
• Develop guidance for incorporating technology within their domain into solutions
• Analyze current technology environment to detect critical deficiencies
• Mentors and collaborates with technical subject matter experts to develop technology architecture
• Participates in Eversource Enterprise Architecture processes as the expert in their domain
• Develops standards, practices, and roadmaps for integration in the Eversource EA

Domain Architect – Storage, Backup & Recovery

• Create planting designs, site designs, and detail sheets, including landscape plans, lighting plans, and landscape management plans that comply with local ordinances and community expectations.
• Provide innovative, nature-based approaches to rehabilitation and reuse of brownfield sites.
• Collaborate with visual simulation experts to produce legally defensible simulations of proposed projects that incorporate accurate depictions of recommended vegetation.
• Contribute to Visual Impact Assessments (VIAs) and technical reports.
• Work with and coordinate multidisciplinary teams—including GIS, visual simulation specialists, and technical experts—to deliver clear, defensible analyses.
• Serve as a strategic partner to clients, helping them solve problems, anticipate challenges, and advance their projects with confidence.

Managing Consultant, Landscape Architecture

• Define high-level SoC subsystem architecture for LPU products
• Convert LPU product requirements into architectural specifications for uncore, IO, memory, firmware-facing, boot, reset, safety, fault tolerance, diagnostic, and power regulation subsystems
• Collaborate intimately with IP teams to develop detailed build documents for PCIe/CXL, NVLink/NVLink-C2C, UCIe, AXI/CHI, NoC fabrics, memory controllers, coherency blocks, MMUs/IOMMUs, boot, reset, and associated SoC infrastructure
• Specify subsystem behavior encompassing enumeration, capability discovery, configuration flows, sequence control of memory operations, data consistency, address mapping, interrupt handling, virtualization, error handling, and firmware/software-visible controls
• Build or guide functional and architectural models from specifications, using C++, SystemC, Python, or similar languages
• Use models to validate architecture intent, subsystem behavior, configuration sequences, and IP interactions before RTL or silicon is available
• Drive tradeoffs across bandwidth, latency, power, area, timing, scalability, reliability, security, debuggability, and software usability
• Review IP specifications, subsystem architecture documents, model behavior, verification plans, and validation strategies
• Collaborate with architecture, IP, firmware, software, RTL, verification, platform, and post-silicon teams to bring architecture decisions to completion

Senior SoC Subsystem and I/O Architect

• Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT.
• Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation.
• Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities.
• Partner with internal teams to communicate recurring customer pain points and propose practical solutions.
• Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered.
• Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations.
• Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes.
• Ensure a robust framework is in place to support installation of updates and upgrades that are entitled based on the subscription offering and perpetual service contracts.
• Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting.

Lead Clinical Workflow – Integration Architect

• Design and implement end-to-end integrations using approved patterns (APIs, middleware, event-based, batch)
• Develop detailed technical designs, specifications, and interface documentation
• Define and implement:
• o Data mappings and transformations
• o Interface contracts and schemas
• o Error handling, resiliency, and retry mechanisms
• o Logging, monitoring, and alerting
• Lead hands-on build and configuration across SAP and integrated platforms
• Provide technical leadership and oversight for AMS Integration & Development teams
• Oversee AMS production support activities and act as primary contact for critical incidents & escalations
• Ensure SLA adherence, consistent application of integration standards, and robust documentation
• Drive improvements in integration stability, performance, and defect reduction
• Ensure solutions adhere to enterprise-defined integration standards and patterns
• Participate in design reviews to validate feasibility, performance, and build quality
• Identify and escalate gaps where standards are not practical for delivery
• Ensure custom development is appropriately designed and aligned to approved approaches
• Define monitoring, alerting, and operational metrics
• Support deployments, cutovers, and stabilization activities
• Drive continuous improvement in integration performance and reliability
• Partner with Enterprise Architecture to ensure alignment to strategy and standards
• Collaborate with business and IT teams to translate requirements into technical solutions
• Act as the bridge between architecture intent and implementation execution

Systems Integration Architect

• Drive the development of bid and proposal solutions, ensuring the PLM architecture (focusing on PTC solutions) aligns with customer challenges, business objectives, and technical requirements
• Participate in PLM solutioning activities across North America in coordination with the Global Solutioning organization
• Contribute to proposal design and writing by collaborating with bid teams, PLM presales
• Ensure accurate and insightful deal qualifications by engaging directly with customers, understanding their expectations, and validating technical and business feasibility
• Support project delivery as a delivery executive or business/technical advisor
• Engage in presales activities such as discovery workshops, value definition, solution storytelling, and architectural reviews

Senior PLM Architect – PTC Solutions

• Support engineering decisions based on radiation effects on overall system performance
• Design, harden, and verify the performance of systems across multiple radiation effects
• Support interdisciplinary teams to ensure that radiation hardening is maintained
• Independently drive solutions to complex problems
• Demonstrated ability to lead medium-sized teams
• Perform advanced radiation effects analyses

Principal Radiation Architecture Engineer

• Owning the system design and implementation, helping to guide engineering while ensuring alignment with the big picture.
• Working with product managers and product architects to help inform the product direction.
• Contributing to and helping to shape the engineering roadmap by working with product and engineering management and other business stakeholders.
• Developing best practices, sharing knowledge, and mentoring.
• Collaborating with engineering teams in an Agile environment that fosters innovative solutions, rapid development cycles, and open communication.

Principal Architect – Virtualization and Cloud-Native Technologies

• Define the reference architecture for NetBrain’s SaaS platform on AWS, covering compute, networking, data, messaging, and observability layers.
• Lead the multi-tenancy design strategy, including data isolation, tenant routing, and compliance boundaries.
• Own the Infrastructure-as-Code strategy using Terraform and AWS CloudFormation, establishing reusable modules and IaC governance across engineering teams.
• Design the container and Kubernetes orchestration platform: cluster topology, workload scheduling, autoscaling, and namespace conventions.
• Architect the event-driven messaging layer using RabbitMQ (preferred) or Kafka, including schema governance, dead-letter handling, and consumer patterns.
• Define the polyglot persistence strategy across relational databases and MongoDB, including data modeling standards and backup/recovery procedures.
• Establish the observability stack (metrics, tracing, logging, alerting) and SLI/SLO frameworks aligned to enterprise customer expectations.
• Embed security into the platform architecture: encryption, IAM, secrets management, network segmentation, and a path to SOC 2 Type II.
• Produce architecture decision records (ADRs) and documentation that guide engineering teams and inform product leadership.

SaaS Architect

• Develops and presents lead technical viewpoint on assigned projects
• Ensures that technical solutions are properly developed
• Works closely with project designer and manager in planning
• Monitors development of contract documents
• Responsible for quality assurance and quality control checks
• Serves as subject matter expert on large architectural projects
• Promotes firm culture and assists in developing technical standards
• Participates in market sector leadership initiatives

Principal Architect – Transit Architecture

• Developing & delivering a portfolio of large, complex investment analysis, business cases and plans
• Developing solutions options and recommendations in partnership with Enterprise Technology (ET) Architecture to meet domain and/or BU KPIs
• Maintaining and executing buy versus build assessments
• Facilitating effective investment planning in partnership with our program office
• Working with product leaders to facilitate scope of work and prioritization
• Developing investment roadmaps and investment/resource optionality
• Managing dependencies, risks, and impediments and escalating when needed
• Collaborating across multiple levels of the organization
• Creating executive level communication for internal updates, effectively communicating complex ideas and providing recommendations when needed

VP, Business Architecture

• Lead design vision and strategy for large, complex, multi-disciplinary projects
• Business development including market research and client relationship management
• Proposal preparation and client-facing responsibilities
• Oversight of projects from conceptual design through construction administration
• Maintain project budgets

Principal Landscape Architect

• Responsible for site and master planning development working with client and civil engineering teams as part of site entitlements and building design approvals process.
• Responsible for building system concepts and documentation processes from schematics through construction administration phases.
• Ability to engage during project pursuits to support the Project Manager and Principal in Charge in the development of scope and fee.
• Function as team leader on large, complex, and integrated architecture and engineering projects.
• Client facing, comfortable working directly with sophisticated client teams that have a diverse group of stakeholders.
• Responsible for overseeing and directing project team members.
• Prepare and monitor discipline work plans.
• Prepare and document code research for a project.
• Conduct material and product research as required for project development.
• Develop/edit project specifications in RIB SpecLink.
• Sign and seal documentation prepared under the candidate's direct supervision.
• Attend project meetings as necessary.
• Document interpretation and submittal reviews during bidding and construction administration.
• Monitor staff to produce quality architectural and engineering services within a project team concept.
• Perform other duties as assigned by the supervisor or Sector.

Architect jobs in Massachusetts

See all jobs on JobTailor

Senior Amazon Connect Application Architect

Success Architect – Agentforce

Terminal Technologies Architect

ERP Architect

ERP Architect

Director, ERP Architecture

Director, ERP Architecture

Domain Architect – Storage, Backup & Recovery

Managing Consultant, Landscape Architecture

Senior SoC Subsystem and I/O Architect

Lead Clinical Workflow – Integration Architect

Systems Integration Architect

Senior PLM Architect – PTC Solutions

Principal Radiation Architecture Engineer

Principal Architect – Virtualization and Cloud-Native Technologies

SaaS Architect

Principal Architect – Transit Architecture

VP, Business Architecture

Principal Landscape Architect

Senior Project Architect – Mission Critical