Affiliate Manager

• Manage affiliate promo codes and tracking links end-to-end
• Monitor partner activity for brand compliance
• Coordinate affiliate promotional offers with cross-channel teams
• Serve as day-to-day point of contact for partner operational questions
• Own performance reporting templates
• Track global weekly, monthly, and quarterly channel performance

Affiliate Marketing Specialist

• Manage day-to-day relationships with affiliate and CPA network partners
• Track campaign performance metrics — clicks, conversions, EPC, and ROI
• Onboard new affiliates and ensure they have the creative assets and links they need
• Identify top-performing offers and flag underperformers for review
• Coordinate with content and social teams to align affiliate promotions with campaigns
• Maintain accurate records of affiliate agreements, payouts, and performance benchmarks
• Research new affiliate opportunities and emerging CPA networks

Affiliate Marketing Coordinator

• Serve as the primary IT liaison to Sales, Marketing, Business Development, and Commercial Operations.
• Develop and maintain a multi-year commercial technology roadmap aligned to business growth and customer lifecycle strategies.
• Translate business objectives into actionable technology initiatives with clear value, feasibility, and change-impact assessments.
• Lead enablement and optimization of commercial systems across the lead-to-cash lifecycle.
• Partner with Marketing on campaign tools, lead management, scoring, and digital engagement platforms.
• Support Sales on opportunity management, forecasting, account planning, territory/quota solutions, and CRM workflows.
• Act as the functional owner for Salesforce, driving requirements, backlog prioritization, release planning, and adoption.
• Oversee Salesforce integrations with downstream platforms (marketing automation, ERP, PSA, delivery systems).
• Facilitate process design, documentation, and optimization for commercial workflows (lead management, pipeline reviews, pricing, quoting, customer management and handoff).
• Implement data governance practices that improve reporting, forecasting, and visibility into commercial performance.
• Collaborate with Analytics/BI teams to deliver dashboards and insights supporting sales effectiveness and marketing ROI.
• Manage and provide direction to architecture and development teams supporting commercial technology platforms, including setting priorities, ensuring alignment to standards, and overseeing quality of technical delivery.
• Lead Commercial IT projects and ensure alignment across IT, Sales, Marketing, and Finance stakeholders.
• Manage stakeholder communications, expectation setting, and governance structures.
• Drive change management, training, and user-adoption activities for new or enhanced commercial technologies.
• Provide day-to-day guidance, coaching, and mentoring for 1-3 direct reports (business analysts/architects)

Commercial IT Business Partner

• Serve as a primary point of contact for channel partners regarding order status, billing questions, commissions inquiries, and general program support.
• Support onboarding of new partners, including documentation, portal access, training coordination, and internal setup tasks.
• Maintain positive working relationships with partners to promote engagement and satisfaction.
• Assist with partner communications related to promotions, updates, and program initiatives.
• Track partner-submitted opportunities from order submission through installation and billing.
• Coordinate with internal teams including provisioning, service delivery, engineering, billing, and finance to support timely order completion.
• Provide proactive updates to partners regarding milestones, delays, and completion timelines.
• Maintain accurate opportunity, customer, contract, and partner records in Salesforce and related systems.
• Create and maintain standard reports and dashboards for leadership and sales teams.
• Support user access, data cleanup, and system accuracy.
• Generate recurring reports related to bookings, pipeline activity, partner performance, and sales results.
• Support sales teams with lead-to-quote coordination and internal follow-up.
• Monitor activity trends that may impact customer service or sales productivity.
• Track partner commissions and assist in validating payout accuracy.
• Coordinate with finance teams regarding payment status and commission inquiries.
• Maintain organized records of agreements, commission schedules, and supporting documentation.
• Assist with planning and logistics for partner events, webinars, trade shows, and sponsorship activities.
• Help track leads and follow-up actions resulting from events.
• Support updates to partner-facing materials and internal documentation.

Channel Partner Specialist

• Supports the management and success of contracted and third-party sales partners
• Acts as a key liaison between internal teams and external organizations
• Focuses on partner communication, reporting, and operational support
• Includes commission coordination, performance tracking, and campaign updates
• Works closely with the Partner Relations Manager
• Helps ensure alignment between partner activities and company objectives
• Maintains strong day-to-day relationships

Partner Relations Specialist

• Provide high-level administrative support, data management, and operational coordination to the Health Partner Engagement team.
• Maintain accuracy of electronic provider records, profiles, and demographics within databases.
• Provide direct support to providers regarding portal navigation and troubleshooting.
• Support Health Partner Engagement (HPE) team in maintaining and developing key relationships.
• Manage the HPE mailbox for provider and internal stakeholder inquiries and responses.
• Submit and track ServiceNow (SNOW) tickets to resolution and provide necessary follow-up to HPE team.
• Act as the HPLC liaison, providing support for provider credentialing, onboarding, and documentation.
• Work collaboratively with departmental staff and management personnel to ensure continuous performance improvement for provider satisfaction and internal operations.
• Pull and analyze provider claims trend data from Power BI to support provider education needs.
• Create, maintain, and update interactive Power BI dashboards specific to Market.
• Liaise with the MLSS team to access databases, and present data insights to HPE team and leadership.
• Assist in documenting provider concerns in applicable systems and provide support to resolve identified issues and potential risk.
• Perform all necessary duties to successfully support CareSource and Affiliate Companies contractual requirements with state and any other regulatory entities.
• Perform any other job related duties as requested.

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Affiliate Marketing Specialist

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