Administration

• Responsible for the technical administration and support of production storage systems and services.
• Participates in the development and implementation of high-performance, high-availability, and enterprise-class storage strategy and data life cycle management processes.
• Performs storage Logical Unit Number-LUN creation/destruction and allocation/de-allocation via Storage Area Network-SAN Management software.
• Executes SAN Fabric director/switch zoning for new servers and storage devices.
• Manages storage related servers, software and devices.
• Responsible for the overall design and capacity planning for the consolidated storage environments implemented by the Operations and Technology Division as well as assisting with related budget planning.
• Troubleshoots and resolves problems relating to storage devices and connectivity to servers.
• Assists in the documentation of current and future storage environment.
• Manages storage-related database related environments.
• Ensures all storage related technologies are installed, configured and maintained in accordance with government regulations and bank policies/procedures governing day-to-day operations.
• Keeps abreast of storage laws, trends, and issues including current and emerging technologies and best practices; and educates and advises management on their relative importance and impact on bank operations.
• Recommends changes as appropriate.
• Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
• Incumbent is responsible for organizational integrity and business ethics as it relates to this position, and communicating this commitment to any applicable subordinates.
• Performs all other job related duties and special projects as assigned.
• Incumbent may have access to cash, customer accounts and/or sensitive and confidential information.

Storage Administrator

• Develops subcontract specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and/or services.
• Prepares bid packages, conducts bidders conferences, analyzes and evaluates proposals, negotiates subcontract provisions, selects or recommends subcontractors, writes awards, and administers resulting subcontracts.
• Negotiates and coordinates additions, deletions, or modifications to subcontracts.
• Participates with contracts administration and purchasing to develop subcontract policies and procedures.

Subcontracts Administrator 1

• Be involved in the Project Kickoff Meeting and the Brainstorming and Fabrication Meeting to identify racks, assembly fab, and miscellaneous fabrication opportunities.
• Assist the B.U. in solidifying the PVF sheet.
• Work with the Project Team to deliver all necessary information to the appropriate areas of the company.
• Develop a Detailing / Fabrication schedule (using the project schedule as a baseline).
• Share information with everyone to maintain consistency with the fabrication and installation strategies.
• Detailing Drawing preview (mark-up contract drawings) prior to starting shop drawings.
• Attend weekly Project Team / Detailing in house meeting.
• Review milestone revisions to ensure the fabrication strategy is in line.
• Attend internal and external coordination meetings.
• Work with the Project Team to drive the shop drawing schedule / milestones (timelines and deliverables).
• Help identify and implements what will be fabricated.
• Drive the projects to adhere to the fabrication strategy identified in the planning meetings.
• Coordinate with the Superintendent and Project Manager to mark up the shop drawings for submission to Fabrication.
• Work closely with the Production Coordinator for Fabrication on upcoming and ongoing fabrication.
• Review spools (with the Project Team) once Fabrication Detailing is completed.

Fabrication Administrator

• Review weekly and day-of calendars and take action to optimize staff utilization (scheduling new visits, rescheduling inefficient visits, shifting visit ownership, confirming visits, directly outreach to patients where needed)
• Provide administrative support to the team, such as monitoring and responding to Teams chats with staff for incoming clinician scheduling requests or confirming Doxy capability with members
• Measure, track and report out on staff productivity and utilization and proactively identify team members that are underperformers and outliers.
• Assist with onboarding duties for new hires on team, particularly in optimizing schedules to allow for training opportunities and visit ramping
• Coordinate scheduling updates between field based clinical team members and centralized scheduling team members.
• May call patients directly to book, reschedule or confirm visits.
• Perform other job-related duties as assigned.

Market Administration Coordinator

• Provide one-to-one inbound telephone contact with applicants
• Provide support through outbound calls as well
• Accurate documentation

Benefits Administration Services Associate

• This position will be a Technical Success Administrator role, focused on Emergency Call Management (ECM) within the CCSW Technical Success Team.
• The role will be responsible for ECM Hybrid-Cloud adoption by driving the activation and deep integration of cloud-based products and components ensuring they work seamlessly with the agency's infrastructure and workflow.
• The System Manager role will assist in delivery configuration and workflow tuning as well as technical administration partnership and coaching.
• The Technical Success Administrator - ECM will provide advanced technical support of Public Safety software solutions in a fast-paced environment and will be an escalation point for no/low adoption customers.
• Must have strong knowledge of desktop support, networking (router and switch configuration & troubleshooting), telephony hardware, Telco knowledge, supporting software applications, and diagnosing complex system architectures.
• Must be diligent at researching, troubleshooting, understanding customer workflow needs, and demonstrating solutions.
• Resolving post-deployment, non-break/fix Ad-Hoc ECM Service Requests
• Diagnosing low-usage red flags and removal of underlying technical blockers
• Configuration & Workflow Tuning across the ECM cloud suite and legacy Vesta 911 product utilized in Vesta Hybrid environments
• Advanced mapping configuration to integrate supplemental data layers, floor plans and other functionality to ensure maximum situational awareness for Users
• Remote and Keyboard-Side coaching to build Customer Administrator proficiency and system management independence
• Manage and lead our relationship throughout the length of the customer engagement
• Ensure that customer satisfaction goals are met both with internal business partners and externally and with the customer
• Procure and coordinate any internal resources that may be needed to drive results
• Remotely diagnose customer concerns and facilitate incident management as applicable
• Travel in the US and Canada if onsite presence is required.

Technical Success Administrator – Emergency Call Management

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

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