Accounts Receivable

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Prepare, edit and ensure all claims are submitted accurately and timely per payer contract and guidelines
• Access client files and payer websites if necessary to verify information
• Provide timely responses to all written correspondence inquiries regarding claim/account status
• Manage claim assignments, via work queues and/or work lists and ensure proper follow up is performed on the accounts for cash resolution
• Keep supervisor advised of any compliance, system(s), and/or payer trend issues which may lead to untimely or inaccurate completion of claim submission/resolution
• Contact insurance carriers on a daily basis for claim status and patient information either by phone or website; determine reason for the lack of payment or underpayment
• Complete all assignments according to schedule
• Achieve and consistently maintain daily, weekly and monthly productivity and quality goals as determined by departmental needs and standards
• Must have the ability to Identify/resolve claim and or payer issues as they occur
• Perform other tasks as assigned to support the goals of the organization

Government Revenue Cycle Accounts Receivable

• Prepare and submit claims for accounts to ensure timely reimbursement
• Investigate and process refunds when warranted
• Prepare, edit and submit account billing in accordance with payer guidelines
• Ensure all claims issues are resolved and submitted accurately and timely per insurance guidelines
• Verify patient’s insurance eligibility
• Submit system payer/fee schedule changes when required to supervisor
• Submit all required documentation with claim
• Updates patient demographics changes and performs required rebilling
• Requests necessary documentation when missing from client, physician or patient as appropriate
• Access client files if necessary to verify information
• Respond to verbal and written insurance or responsible party inquiries regarding account status within policy and procedure timeline
• Research accounts and document follow up appropriately
• Resolve account discrepancies and prepare adjustments and refunds for approvals as necessary
• Maintain accurate and complete records concerning billing activity on all accounts
• Document in the system records
• Address problems as they occur
• Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission
• Complete all reports according to schedule
• Perform other tasks as assigned to support the goals of the organization
• To be able to work independently.
• To work remote, you must have high speed internet, required to hard wire into your router, and be able to pass speed test of at least 20 megabit (Mbit) provided from your internet carrier

Accounts Receivable Representative – 3rd Party Non-Gov't Payers

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value propositions for relevant patient populations
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives
• Completes all administrative expectations on time and compliantly

Cardiovascular Specialist, Health and Science Professional

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments
• Uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization

Cardiovascular Specialist

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilize approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

Accounts Receivable jobs in Ohio

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Accounts Receivable Representative

Accounts Receivable Associate

Accounts Receivable Clerk

Government Revenue Cycle Accounts Receivable

Accounts Receivable Representative – 3rd Party Non-Gov't Payers

Cardiovascular Specialist, Health and Science Professional

Cardiovascular Specialist

Cardiovascular Specialist, Health and Science Professional