Accounts Receivable

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

Cardiovascular Specialist

• Responsible for tracking and resolving outstanding payment issues and reporting on monthly collections in a timely manner.
• Providing customer service regarding collection issues, processing customer refunds, review and process account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining accounts - Customer calls, account adjustments, small balance write off, customer deductions, customer reconciliations and processing credit memos.
• Interact with Cash Application team, Sales Tax Dept, Customer Service and other internals departments as necessary to effectively reconcile accounts as required.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Maintain open communication & follow up effectively with sales department regarding customer accounts on a timely basis.
• Manage customers in the credit hold queue.
• Maintain customer credit files.
• Respond to requests for credit references.
• Recommend changes in the credit policy to senior management.
• Monitor the credit worthiness of accounts and review w/ management as required.
• Perform other assigned tasks and ad hoc duties necessary to support the Accounts Receivable Department.
• Engage in daily huddles, as well as weekly and monthly meetings to discuss & resolve A/R related issues.
• Participate in AR related Projects i.e Avalara & Bill Trust.
• Meet defined department goals and activity metrics.
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards at the end of each period, prior to supervisor deadline.
• Work with employees to resolve errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Accounts Receivable Credit and Collections Specialist

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives
• Completes all administrative expectations on time and compliantly.

Accounts Receivable jobs in Minnesota

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Accounts Receivable Representative

Cardiovascular Specialist

Accounts Receivable Credit and Collections Specialist

Accounts Receivable Clerk

Cardiovascular Specialist