Accounts Receivable

• Agir comme gestionnaire de service de comptes client
• Être responsable de la planification des travaux relatifs à l’administration des régimes de retraite
• Participer à la supervision et à la vérification des travaux
• Assurer le suivi de l’avancement des travaux et projets
• Former et encadrer les ressources de l’équipe
• Soutenir l’équipe dans la réalisation des différents projets spéciaux
• Élaborer le budget et en assurer le suivi
• Accroitre la satisfaction des clients en écoutant leurs besoins et en répondant à leurs diverses demandes, ainsi qu’à celles des participants et des fiduciaires
• Proposer des améliorations à nos différents processus
• Développer de nouveaux liens d'affaires, de nouvelles ententes avec les clients existants et contribuer à développer de nouveaux marchés avec les clients potentiels.

Consultant II, Gestion des comptes clients

• Responsible for leading the day-to-day operations of the Gas Bar/C-Store
• Deliver safe, efficient, and customer-focused service
• Oversee merchandising, inventory, cash control, fuel operations, staffing, and site standards to support sales growth and profitability
• Lead, mentor, and develop gas bar supervisors and frontline team members
• Lead daily site operations, including opening/closing procedures, fuel and merchandise inventory
• Manage team performance by recruiting, scheduling, training, coaching, and evaluating staff
• Oversee inventory, merchandising, and vendor coordination for convenience store products and fuel
• Administer cash controls, daily reconciliations, reporting, budgeting, and expense monitoring
• Maintain compliance with workplace safety, fuel handling, age-restricted sales, food safety, environmental, and asset protection requirements

Gas Bar Manager

• Perform collections on defaulted accounts according to corporate policies.
• Coordinate payment arrangements with debtors based on the corporate collections policy.
• Prepare and manage account correspondence (overdue, final, ad hoc notices).
• Respond to client inquiries regarding invoices while applying a tactful, customer-focused approach to collections.
• Resolve cash application issues by working with other Financial Services staff.
• Work with Stantec’s Project Managers and Project Accountants to address issues promptly.
• Partner with Financial Managers and Operations to strategize specific collection issues.
• Develop well-defined plans to resolve collection issues promptly.
• Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
• Implement appropriate collection strategies in collaboration with other stakeholders.
• Identify process improvement opportunities and escalate them to the ARRL.
• Assist with audit client invoicing confirmations.
• Ensure all assigned functions comply with approved policies, key controls, and standard practices.
• Perform other related duties as assigned.

Accounts Receivable Representative

• Generate and send accurate invoices to customers based on orders, contracts, or services rendered.
• Ensure all invoices are processed and submitted on time.
• Monitor aging reports to track outstanding customer balances and follow up on overdue invoices.
• Respond to customer inquiries related to invoices, payments, and account balances.
• Regularly reconcile accounts receivable ledger to ensure accuracy and resolve any discrepancies.
• Prepare and generate regular reports on accounts receivable status, including aging reports, and provide insights to management.

Accounts Receivable Clerk

• Manage the accurate and timely recording of inventory-related transactions
• Collaborate with the Buying and IS teams to ensure that inventory/Margin is properly accounted for and reported, and that inventory-related issues are promptly addressed
• Manage reconciliations of inventory accounts, including cost of goods sold, inventory reserves, markdowns, and shrink
• Monitor in the development and implementation of inventory-related systems and processes, ensuring that they are properly accounted for and meet the needs of the business
• Manage the external audit activities related to Inventory/Margin
• Monitor the Inventory/Margin accounting processes to streamline efficiencies and continually identify opportunities for improvement
• Manage Giant Tiger’s Accounts Receivable function, including billings, collections, and reconciliations

Group Manager, Inventory, Accounts Receivable

• Manage an assigned portfolio of customer accounts, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
• Identify opportunities to improve processes and enhance the customer experience.

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Consultant II, Gestion des comptes clients

Gas Bar Manager

Accounts Receivable Representative

Accounts Receivable Clerk

Group Manager, Inventory, Accounts Receivable

Accounts Receivable Specialist