Account Specialist

• Navigate and resolve challenges within accounts with tailored solutions
• Build strategic territory plans aligned to shared priorities
• Drive product demand and support better patient outcomes
• Partner with territory teammates, field teams, and home-office colleagues
• Provide customer access support
• Analyze market, competitive, territory data, and market trends
• Uncover local insights and support pull-through efforts
• Lead customer engagements virtually and in person
• Facilitate planning sessions with key stakeholders
• Collaborate across functions to solve complex customer challenges
• Deliver real-time access support
• Work with Patient Specialty Services to ensure a seamless customer experience
• Use digital tools and omni-channel strategies to personalize outreach
• Engage customers across virtual and face-to-face settings

Novartis territory specialist driving specialty healthcare account engagement across Tennessee and North Carolina

Rheumatology Territory Account Specialist

Novartis Territory Account Specialist driving specialty healthcare account engagement across Tennessee and North Carolina. Navigating access, demand generation, and strategic HCP relationships.

• promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems
• comply with all company policies, required reports, requests and promotional compliance and effectively manage AbbVie field assets
• identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources
• expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations
• provide education and clinical/injection training for residents, fellows, and other key hospital personnel
• collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts
• effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan

Account Specialist promoting chronic migraine products

Account Specialist, Chronic Migraine

Account Specialist in Nashville promoting chronic migraine products to healthcare professionals and community practices. Collaborating with various accounts to meet sales goals in healthcare settings.

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems
• Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets
• Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources
• Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations
• Provide education and clinical/injection training for residents, fellows, and other key hospital personnel
• Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts
• Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.

Account Specialist promoting a product in community practices and health systems

Account Specialist, Migraine – Botox

Account Specialist promoting a product to community practices and health systems. Developing relationships and delivering training within healthcare environments.

• Submit medical claims in accordance with all federal, state, and payer-specific requirements.
• Ensure claims are correctly submitted and paid by reviewing and correcting edits, errors, and denials.
• Investigate and analyze claim errors and rejections to apply necessary corrections.
• Follow up with payers and collect assigned insurance accounts receivable.
• Stay informed about payer updates and process changes for accurate claims submission and follow-up.
• Evaluate reasons for non-payment and take appropriate action to resolve claims for clients.
• Prepare and submit first- and second-level appeals with supporting documentation in accordance with payer guidelines and timelines.
• Identify and document coding, clinical, and registration issues for referral to the appropriate teams to correct claim errors and prevent future denials.
• Escalate stalled claims to the payer or Currance leadership as needed.
• Verify and adjust claims so that client accounts reflect correct liability and balances.
• Perform other duties assigned to support business needs.

Account Resolution Specialist managing medical claims for healthcare revenue cycle.

Account Resolution Specialist II

Account Resolution Specialist managing insurance claims and payments for healthcare clients. Ensuring timely resolution of medical claims and maintaining financial stability for organizations served.

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• Ensure that the firm receives timely payments from debtors.
• Monitor accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts.
• Serve as a liaison between the firm and its clients, helping maintain financial stability.
• Regularly review the firm’s accounts receivable to identify overdue accounts.
• Keep track of outstanding debts and prioritize collection efforts.
• Ensure firm commitments are adhered to as related to billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections.
• Contact clients with overdue accounts via phone, email, or written correspondence.
• Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Address client inquiries and complaints related to billing and outstanding balances.
• Work collaboratively with clients to find mutually beneficial solutions.
• Attempt to collect overdue amounts directly from clients.
• Negotiate payment plans or settlements to facilitate debt recovery.
• Generate monthly client reminder statements, making any necessary revisions.
• Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports.
• Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office.
• Recommend proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation.
• Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email.
• Document payment arrangements, promises to pay, and any other relevant details.
• Provide consistent updates and correct client collections contact information to the business intake and client data teams.
• Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices.
• Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
• Keep the firm informed about collection activities and trends.
• Update management of any potential collection issues requiring escalation and providing recommendations for resolution.
• Provide timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding.
• Prepare, review, and distribute, as appropriate, monthly reports for delinquent AR and WIP to partners.
• Provide reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators.
• Confer with billing partners to determine reason(s) for aged AR & WIP and present strategies to obtain payment and ensure timely billing of WIP.
• Ensure the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter.
• Provide any accrual information to partners or clients as assigned or requested.
• Act as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP.
• Collaborate with our internal departments as required and related to the team’s projects, issues, and concerns.
• Ability to support and train Client Account Specialist on processes and procedures.
• Other duties as assigned.

Senior Client Account Specialist ensuring timely payments for Husch Blackwell.

Senior Client Account Specialist

Senior Client Account Specialist ensuring timely payments for Husch Blackwell while monitoring debts and communicating with clients. Foster relationships and manage financial stability for the firm.

• Establishes and maintains great working relationships with assigned business accounts
• Serves as the main day-to-day contact between program administrators or relationship managers
• Answers, researches, and resolves operational problems experienced by the customer utilizing the Consultative Account Management approach with every client interaction
• Focuses on being a strategic resource by assisting with delinquency management, client systems and program implementations
• Promotes standards with clients and processes by exiting paper reports or other non-efficient program management techniques and facilitating the adoption of electronic and web-based solutions
• Lifts quality through identifying and reporting issues and maintaining an accurate accounting of assigned portfolio specifics
• Maintains high service satisfaction by following up on client inquiries, providing training, and providing updates
• Coordinates and interacts with internal teams and individuals to ensure high levels of service delivery
• Extremely high client facing position where duties involving customer contact performed primarily through telephone or email communication methods

Account Review Specialist handling customer relationships for U.S. Bank

Account Review Specialist

Account Review Specialist maintaining client relationships and resolving operational problems for U.S. Bank’s payment solutions. Focused on client satisfaction through effective communication and management.

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.
• Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.
• Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.
• Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.
• Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.
• Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.
• Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.

Account Specialist promoting products to healthcare practices in Nashville

Account Specialist, Spasticity and Movement Disorder

Account Specialist promoting AbbVie products to healthcare practices, ensuring compliance and providing training. Responsible for building relationships and exceeding sales goals within the neuroscience therapy area.

Account Specialist jobs in Tennessee

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