Rheumatology Territory Account Specialist

Novartis

Novartis Territory Account Specialist driving specialty healthcare account engagement across Tennessee and North Carolina. Navigating access, demand generation, and strategic HCP relationships.

Posted 8/4/2026full-timeRemote • North Carolina, Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $132,300 - $245,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in territory account management, strategic planning, and customer engagement within the pharmaceutical and healthcare sectors. Proven ability to analyze market data and collaborate cross-functionally to drive product demand and improve patient outcomes.

Highest-signal resume keywords

Territory Account ManagementCustomer EngagementMarket AnalysisCross-Functional CollaborationEthical Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Analytical AbilityAccount Management StrategyClinical Product CommunicationMarket Access KnowledgeSpecialty Pharmacy Understanding

Soft Skills

Problem SolvingCollaborationCommunication

Tools & Technologies

Digital ToolsOmni-Channel Strategies

Certifications & Qualifications

Valid Driver's License

Industry Keywords

PharmaceuticalBiotechHealthcareMedical DevicesLife Sciences ServicesB2B SalesPatient ServicesReimbursementHCP Calling

About the role

Key responsibilities & impact

Navigate and resolve challenges within accounts with tailored solutions
Build strategic territory plans aligned to shared priorities
Drive product demand and support better patient outcomes
Partner with territory teammates, field teams, and home-office colleagues
Provide customer access support
Analyze market, competitive, territory data, and market trends
Uncover local insights and support pull-through efforts
Lead customer engagements virtually and in person
Facilitate planning sessions with key stakeholders
Collaborate across functions to solve complex customer challenges
Deliver real-time access support
Work with Patient Specialty Services to ensure a seamless customer experience
Use digital tools and omni-channel strategies to personalize outreach
Engage customers across virtual and face-to-face settings

Requirements

What you’ll need

Bachelor’s degree from a 4-year college or university
Experience within the last 5 years in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments
Territory Account Specialist level: 2+ years of relevant experience
Senior Territory Account Specialist level: 5+ years of relevant experience
Executive Territory Account Specialist level: 10+ years of relevant experience
Associate level: limited prior sales experience, or 4+ years of US military service in a leadership capacity
Proven track record of consistent high performance
Experience navigating and selling to large accounts and key customers
Analytical ability to find, prioritize, and apply relevant information
Ethical leadership and ability to promote ethical behavior and compliance
Must reside within the territory or within 50 miles of the territory border
Ability to travel 60–80% across a broad geography
Ability to drive and/or fly within the territory
Fully valid and unrestricted driver’s license required
Ability to communicate clinical product information
Ability to collaborate cross-functionally in a matrix environment
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, or medical HCP calling is desirable
Experience across therapeutic groups, disease states, account management strategy, or new product launches is desirable
Must be able to comply with customer credentialing guidelines, which may require vaccination
Novartis will not sponsor visas for this position

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on the level of the role
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for qualified individuals with disabilities
Initial training including home study