Account Specialist

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• Serves as team lead and is responsible for coordinating area processes/tasks to include the following: distribution of work, logging access database, processing group changes, responding to inquiries, training new employees, preparing reports/books/contracts
• Coordinates and ensures prompt processing of enrollment of new groups, renewals, changes, and cancellations of assigned groups under private business
• Trains and motivates new employees
• Assigns work and monitors work/workload of staff
• Serves as team lead and expert on account administration
• Coordinates with marketing, underwriting, claims, benefit files, and other areas to ensure relevant/appropriate group structure/status/benefits/billing
• Prepares and issues contracts and benefit books
• Drafts custom language as requested and coordinates with printing and graphics for finished products
• Prepares and issues standard and custom id cards
• Coordinates with marketing and data control to design custom cards
• Responds to all inquiries and advises/resolves group and/or member problems
• Prepares/maintains accurate group files
• Coordinates/ensures prompt, accurate processing of the billing/payment processes
• Prepares/submits area reports for management

Team Lead coordinating account administration processes for BlueCross BlueShield

Team Lead in administrative operations at BlueCross BlueShield overseeing enrollment processing and employee training. Serving as the expert in account administration with cross-department collaboration.

• Engage Hematologists and other key Oncology customers and deliver clinically focused selling messages
• Facilitate partnership with multiple collaboration partners; Regional Director, Nurse Educator, Key Account Manager
• Execute market profiling activities to ensure a deep understanding of regional and local health care delivery
• Proactively identify business opportunities with assigned accounts
• Develop strong working relationships with aligned designated accounts and specialists
• Demonstrates dedication to compliance through understanding regulations and policies

Hematology Oncology Account Specialist engaging key Oncology customers in the U.S.

Medical Account Specialist II – Hematology

Hematology Oncology Account Specialist focusing on clinically based selling in oncology. Engaging Hematologists and delivering product goals while ensuring regulatory compliance.

Account Specialist jobs in South Carolina

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Account Renewal Specialist

Account Specialist

Medical Account Specialist II – Hematology