Account Specialist

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.

Territory Account Specialist driving sales and customer engagement for pharmaceutical company

Oncology Territory Account Specialist, Solid Tumor

Territory Account Specialist driving sales and customer engagement for pharmaceutical company across designated territories. Building relationships with healthcare providers to improve patient outcomes and deliver Novartis resources.

• Submit medical claims in accordance with all federal, state, and payer-specific requirements.
• Ensure claims are correctly submitted and paid by reviewing and correcting edits, errors, and denials.
• Investigate and analyze claim errors and rejections to apply necessary corrections.
• Follow up with payers and collect assigned insurance accounts receivable.
• Stay informed about payer updates and process changes for accurate claims submission and follow-up.
• Evaluate reasons for non-payment and take appropriate action to resolve claims for clients.
• Prepare and submit first- and second-level appeals with supporting documentation in accordance with payer guidelines and timelines.
• Identify and document coding, clinical, and registration issues for referral to the appropriate teams to correct claim errors and prevent future denials.
• Escalate stalled claims to the payer or Currance leadership as needed.
• Verify and adjust claims so that client accounts reflect correct liability and balances.
• Perform other duties assigned to support business needs.

Account Resolution Specialist managing medical claims for healthcare revenue cycle.

Account Resolution Specialist II

Account Resolution Specialist managing insurance claims and payments for healthcare clients. Ensuring timely resolution of medical claims and maintaining financial stability for organizations served.

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings

Territory Account Specialist managing key accounts for Novartis.

Dermatology Territory Account Specialist

Territory Account Specialist managing key accounts for Novartis in the healthcare sector. Focus on crafting personalized experiences and driving product demand in assigned geography.

• Drive sales and generate opportunities
• Partner with Account Representatives
• Educate customers on products
• Prepare customized quotes
• On-site troubleshooting for customer concerns
• Identify and close product sales

Account Specialist driving sales at Motion Industries

Account Specialist driving sales and generating customer opportunities at Motion Industries. Educating customers through presentations and supporting product and solution sales.

• Promote Pfizer’s product portfolio to healthcare providers and specialists
• Educate members of the healthcare community regarding appropriate use of Pfizer products
• Call on accounts and organized customers to improve patient experience with Pfizer products
• Play a critical role in increasing Pfizer’s brand with high-value target customers

Senior Oncology Account Specialist promoting Pfizer's products to healthcare providers

Senior Oncology Account Specialist – Genitourinary

Senior Oncology Account Specialist promoting Pfizer’s products to healthcare providers and specialists. Contributing to the overall quality of patient care delivered.

• Promoting Pfizer’s product portfolio to health care providers and specialists
• Educating members of the healthcare community regarding the appropriate use of Pfizer products
• Calling on accounts and organized customers to help improve patients’ experience with Pfizer products
• Increasing Pfizer’s brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer’s products and resources.

Senior Oncology Account Specialist promoting Pfizer products to healthcare providers.

Senior Oncology Account Specialist, Genitourinary

Senior Oncology Account Specialist promoting Pfizer's product portfolio to health care providers and improving patient care experiences. Requires significant sales experience in oncology and collaboration with healthcare professionals.

• Engage Hematologists and other key Oncology customers and deliver clinically focused selling messages
• Facilitate partnership with multiple collaboration partners; Regional Director, Nurse Educator, Key Account Manager, Territory-based Oncology Account Specialists, and Reimbursement Specialists
• Develop strong working relationships with aligned designated accounts and specialists
• Execute market profiling activities to ensure a deep understanding of regional and local health care delivery, influencers and payer systems
• Proactively identify business opportunities with assigned accounts

Medical Account Specialist II focusing on Hematology oncology sales

Medical Account Specialist II – Hematology

Medical Account Specialist II responsible for engaging hematologists and oncology customers at Regeneron. Delivering product goals and ensuring compliance with pharmaceutical promotion policies.

• You’ll be part of our State, Local and Education (SLED) Public Sector sales team
• Building our client-base and making our current customers even happier
• Responsibility for prospecting, sales support and problem resolution for SLED accounts
• Lead customer interactions on accounts with or without an assigned account manager
• Support overall account strategy with the SLED sales leadership team
• Manage 800# and VES.com chat queues and engage with customers

Business Account Specialist supporting SLED Public Sector sales team

Business Account Specialist – SLED

Business Account Specialist supporting the SLED Public Sector sales team in managing client relationships and resolving customer issues. Collaborating with sales leadership for strategy and development.

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