Account Manager

• Lead, mentor, and grow the KAM team — setting clear performance expectations, running 1:1s, and building individual development plans for each manager.
• Own the department's OKR and KPI framework: Approval Rates, Conversion Rates, Volume Growth, Net Revenue Retention.
• Hire and onboard new Account Managers as the business scales; design onboarding materials and internal training programs.
• Foster a 'Business Owner' mindset across the team — shifting from reactive support to proactive revenue generation.
• Personally manage the top-tier merchant portfolio — acting as a strategic advisor and trusted partner, not just a point of contact.
• Drive revenue within the existing portfolio through upselling new payment methods, cross-selling Utorg products, and increasing processing volumes.
• Lead quarterly business reviews (QBRs) with key stakeholders, focused on performance metrics, ROI, and growth roadmaps.
• Analyze client transaction data to identify conversion rate drops, revenue leakage, and untapped volume opportunities.
• Develop and execute the Account Management strategy — including client segmentation, tiering, and retention playbooks.
• Act as the voice of the merchant within Utorg: collaborate with Integration, Support, Legal, Finance, and Product to deliver seamless client experiences.
• Feed the Product team with competitive insights and market intelligence that directly drive conversion and revenue improvements.
• Partner with Sales and BD teams to ensure smooth client handoffs and alignment on commercial terms and pricing.

Head of Account Management

• Design and lead enterprise level strategic account planning frameworks
• Drive systemic alignment between Autodesk and business critical partners across regions and functions
• Shape partner led growth strategies and transformational go to market initiatives
• Influence market presence and long term ecosystem impact through strategic partner engagement
• Establish performance management standards across partner tiers
• Lead executive level partner business reviews to ensure accountability and strategic outcomes
• Set enterprise benchmarks for pipeline health and forecast accuracy
• Leverage advanced insights to guide strategic and operational decision making
• Lead partner advocacy efforts at scale
• Design enablement strategies that drive consistency and scalability across geographies and partner segments
• Apply deep market intelligence and competitive analysis to influence Autodesk’s global partner strategy
• Drive differentiation and innovation through insights gathered across the partner ecosystem
• Partner Sales: Drive enterprise level alignment between Autodesk account teams, territory sales, and strategic partners
• Autodesk Sales: Deliver executive insights on pipeline health, forecasts, and strategic initiatives to inform global execution
• Cross Functional Leadership: Partner with Marketing, Customer Success, and Operations to deliver integrated solutions at scale
• Geo & Regional Alignment: Establish standards for consistent messaging and strategic execution across regions, partner tiers, and business units

Principal Partner Account Manager

• Manage a portfolio of existing partners, focusing on retention and revenue maximization
• Proactively identify opportunities to increase processing volumes
• Move beyond transactional conversations to become a trusted advisor
• Conduct regular performance reviews and strategy sessions with key stakeholders
• Keep a close eye on KPIs and troubleshoot proactively to maintain performance

Strategic Key Account Manager – Payments Solutions

• Lead solution-driven sales conversations, combining commercial focus with analytical depth
• Own and drive the full sales cycle within your assigned territory (from opportunity creation to deal closure and expansion)
• Engage with customers (law enforcement, intelligence, financial, cyber sectors) to understand investigative challenges and translate them into solutions
• Deliver or co-deliver high-quality product demos and use-case storytelling, tailored to customer needs
• Work closely with Pre-Sales to design POCs, demos, and investigative scenarios that resonate with stakeholders
• Build and execute a territory strategy, including pipeline follow-ups, prioritization, and account management
• Support the creation of proposals, commercial offers, and deal structuring
• Act as a bridge between customer and internal teams, ensuring alignment across Product, R&D, and Customer Success
• Be the professional go to in the region for intelligence analysis methods, intelligence collection and fusion tools, and data-analysis trends to strengthen customer conversations
• Provide structured feedback to Product and R&D based on market and customer insights
• Contribute to refining how TRG positions and sells its technology in your region

Intelligence Account Manager

• Accountable for accurate execution of territory sales targets planning and operational, cross functional territory development plan within assigned territory.
• Able to identify and communicate with relevant customers to ensure external stakeholders' full scientific understanding and differentiation and positioning of our oncology products.
• Supports the marketing team to execute strategies to drive growth of our market-leading product and drive recruitments to maximize the business outcomes.
• Regular Territory sales analysis using the resources provided such as IMS and spotlight and collaborate with sPS to plan territory potential picture as a basis for short- and long-term territory sales planning.
• Support sPS to maintain an excellent understanding of various processes within the cancer institutions in their territory to have full account access.
• Look for innovative ways to improve customers and patient experience by aligning with relevant CFTs and act as a point of contact with external stakeholders.
• Define and maintain a plan for the account with clear objectives including patients recruitment forecast and in turn forecasted consumption based on total number of ongoing patients, dose and duration of treatment calculation per indication & align this plan with the right stakeholders per account.
• Collect, analyze and track competition data to support the team in understanding account dynamics with full competitive intelligence.

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Head of Account Management

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Strategic Key Account Manager – Payments Solutions

Intelligence Account Manager

Oncology Strategic Account Manager