Account Manager

Calderys

Sales Account Manager leading commercial strategies for industrial minerals in the Middle East. Engaging with customers to drive satisfaction and revenue growth while collaborating across departments.

Posted 7/20/2026full-timeDubai • 🇦🇪 United Arab EmiratesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in industrial sales with a focus on refractory products and materials science, leveraging strong negotiation and communication skills to build relationships and drive business growth. Proficient in CRM systems and data analysis to support strategic decision-making and sales performance tracking.

Highest-signal resume keywords

Industrial Sales ExperienceRefractory Products KnowledgeCRM Proficiency (Salesforce, HubSpot)B2B Contract ManagementStrategic Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Strategy ImplementationPipeline Development MonitoringKPI AnalysisMarket MonitoringData AnalysisLong-Term Supply ContractsPricing StrategiesTechnical Sales CyclesBudget ManagementSales Forecasting

Soft Skills

Excellent CommunicationNegotiation SkillsInterpersonal SkillsOrganizational SkillsAutonomy

Tools & Technologies

CRM SystemsData Analysis Tools

Industry Keywords

Refractory IndustryIndustrial MineralsMetallurgyMiningCeramicsSteelFoundryCementGlassPetrochemicals

About the role

Key responsibilities & impact

Implement the sales strategy defined with the Sales Director and executive management.
Monitor pipeline development, key performance indicators (KPIs), and sales forecasts.
Analyze commercial results to identify improvement opportunities and adjust actions.
Identify new business opportunities in the refractory industry (steel, foundry, cement, glass, ceramics, petrochemicals, etc.).
Manage long sales cycles and build strong relationships with technical and procurement teams.
Support the sales team in complex negotiations, long-term supply contracts, and pricing strategies.
Conduct market monitoring regarding competitors, raw materials, regulations, and industrial trends.
Engage with major customers and strategic accounts to ensure satisfaction and loyalty.
Participate in technical meetings, audits, and customer qualification processes.
Represent the company at industry conferences, trade fairs, and technical events.
Work closely with R&D, Quality, Operations, and Supply Chain to meet customer expectations.
Communicate market and customer feedback to help improve product quality and innovation.
Ensure alignment between production capacities, product specifications, and customer demand.
Collaborate with the finance department on pricing structures and commercial policies.
Prepare regular reports on sales performance, forecasts, and market developments.
Ensure accurate CRM usage and data reliability across the team.
Track profitability, manage budgets, and contribute to annual commercial planning.

Requirements

What you’ll need

5–10 years of experience in industrial sales
Previous experience in refractory minerals, ceramics, metallurgy, mining, or industrial materials strongly preferred
Degree in Business, Engineering, Materials Science, or related field
English fluency required
Strong knowledge of industrial minerals, refractory products, or high-temperature applications
Solid understanding of materials science, mining, or industrial manufacturing (a strong asset)
Experience with long-term B2B contracts and technical sales cycles
Proficiency with CRM systems (Salesforce, HubSpot, or equivalent) and data analysis tools
Results-driven mindset with strategic thinking and decision-making ability
Excellent communication, negotiation, and interpersonal skills
High level of organization, rigor, and autonomy

Benefits

Comp & perks

Flexible working hours
Professional development programs