Director, Channel Accounts

Zydus Therapeutics

Director of Channel Accounts at Zydus Therapeutics managing channel strategy for specialty pharmacy programs. Collaborating with cross-functional teams to optimize patient access and therapy management services.

Posted 5/1/2026full-time🇺🇸 United StatesLead💰 $225,000 - $260,000 per yearWebsite

About the role

Key responsibilities & impact

Daily monitoring of performance of each specialty pharmacy and specialty distributor for each program.
Negotiate and implement specialty pharmacy and distribution contracts
Create and maintain account plans for each specialty pharmacy
Monitor and manage the potential channel expansion into unmet or opportunistic business areas, such as IDNs, Academic Centers, and Large Group clinics which may access product(s)
Partner with Patient Services by assisting in troubleshooting any specialty pharmacy issues or concerns which would cause patient delays or gaps
Leverage the patient journey and available data to optimize patient engagement and adherence in partnership with the specialty pharmacies
Define best in class channel distribution models for new product launches, ensuring readiness at launch and scalability post-launch.
Identify and implement new approaches and technologies to facilitate achievement of group and company objectives
Provide strategic and tactical input to continuous improvement processes and development in compliance with all applicable laws, regulations and Zydus’ policies and procedures
Act as a strategic thinker and lead without authority at times, while collaborating across functional areas in order to drive business forward
Work directly with field teams (Sales and Market Access) to help educate HCPs and provide potential issue resolution
Monitor and report contract KPIs to ensure product access, data access/aggregation, and fast start of therapy for patients
Troubleshoot payer-specific reimbursement challenges in partnership with other Market Access teams
Pull through plans that allow field sales to participate in cross-functional team/projects that enhance business and provide developmental opportunities
Stay abreast of the changing conditions in market and product portfolio to ensure that all activities reflect actual business/organizational needs while meeting the needs of the target audience and maintaining highest quality of service
Ensure that the channel activities are compliant with all applicable laws, regulations, and guidance’s with company policies and procedures

Requirements

What you’ll need

Bachelor's Degree required; an advanced degree preferred.
Minimum 6+ years of managing Specialty Pharmacy accounts, distribution, and account management
Minimum 2 years of experience working with specialty pharmacy operations and relationships
Prior specialty oral therapy launch experience
Outstanding customer relationships, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross-functionally
Deep understanding of reimbursement dynamics, including pharmacy benefit, Medicare Part D, Medicaid, and commercial insurance.
Strong analytical skills with the proven ability to effectively analyze data to determine trends and inform strategy.
In-depth understanding of patient access strategies, with a proven track record of successful patient support services for rare disease or specialty drugs.
Ability to manage multiple priorities, processes, timelines and expectations of multiple stakeholder groups.
Independently manage priorities and execute responsibilities with minimal direction
Strong verbal and written communication skills
Adaptable and capable of taking on increased responsibilities in a growing organization
Exhibit high capability at working collaboratively, with the ability to prioritize effectively, addressing short-term needs while maintaining a focus on long-term strategies.

Benefits

Comp & perks

wide variety of competitive benefits
services and support programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

specialty pharmacy managementaccount managementdata analysispatient access strategiesreimbursement dynamicscontract negotiationchannel distribution modelspatient support servicesspecialty oral therapy launchKPI monitoring

Soft Skills

customer relationship managementinterpersonal skillscommunication skillsstrategic thinkingcollaborationadaptabilityprioritizationproblem-solvinginfluenceindependence

Certifications

Bachelor's Degreeadvanced degree (preferred)