Customer Service Representative – International Sales
Zwiesel Kristallglas AG
full-time
Posted on:
Location Type: Office
Location: Zwiesel • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer support and advisory services
- Preparing and reviewing quotations
- Order processing, data entry, data maintenance and reporting/analysis
- Handling complaints as well as payment processing and dunning (collections)
Requirements
- Completed training in a commercial/customer-facing profession, e.g., Industriekaufmann (Industrial Clerk) or equivalent
- Proficient in MS Office; SAP knowledge desirable
- Excellent English skills; additional languages are an advantage
- Strong customer orientation
Benefits
- Employer contributions to capital-forming benefits (Vermögenswirksame Leistungen)
- Company pension scheme
- Opportunity to work from home (home office)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydata maintenancereportingquotation preparationorder processingpayment processingdunningcomplaint handling
Soft skills
customer orientationadvisory servicescommunication skills
Certifications
Industriekaufmann