zvoove

Mid-level Customer Success Manager, DACH

zvoove

full-time

Posted on:

Location Type: Hybrid

Location: Amersfoort • Netherlands

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 €3,500 - €4,500 per month

About the role

  • Help DACH customers succeed by turning recruitment technology into tangible business impact, from onboarding through long-term growth
  • Guide customers through structured onboarding and implementation projects, from intake to go-live
  • Manage a portfolio of customers in the DACH region and serve as their primary point of contact at RecruitNow
  • Drive product adoption, improve NPS, and secure long-term retention
  • Proactively identify risks, opportunities, optimization potential, and scalability improvements

Requirements

  • 2–3 years' experience in Customer Success, Consulting, or Account Management within a SaaS company or scale-up
  • Experience with recruitment software, HR tech, or ATS platforms is a strong plus
  • Strong stakeholder management and prioritization skills
  • Clear and effective communication skills (online, phone, email, presentations)
  • Analytical and problem-solving mindset
  • Professional proficiency in German and English (spoken and written)
Benefits
  • 24 vacation days
  • 8% holiday allowance
  • Travel and remote-working reimbursement
  • Personal development budget
  • Flexible working: Work in the way that suits you best, from the office or from home, between 07:30 and 19:30

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Customer SuccessConsultingAccount ManagementSaaSrecruitment softwareHR techATS platformsanalytical skillsproblem-solving
Soft skills
stakeholder managementprioritizationcommunicationpresentation skills