Quality Engineer – Corrective Action, CI
Zurn Elkay Water Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Freeport • Illinois • United States
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About the role
- Serves as the sole owner and administrator of the 8D process, ensuring timely, complete, and disciplined execution and closure.
- Leads cross-functional teams through all 8D phases, including containment, root cause analysis, corrective action development, and verification.
- Ensures problem statements, root causes, and actions are accurate, data-based, and consistent with Zurn Elkay problem-solving standards.
- Leads cross-plant corrective actions for systemic, high-impact, or recurring defects, including repeat and high-risk issues.
- Investigates and resolves repeat or chronic issues, driving long-term corrective actions and preventive improvements.
- Partners closely with Plant Quality, Manufacturing Engineering, and BU Quality to ensure alignment across facilities.
- Owns the process for corrective action effectiveness checks, ensuring actions are validated, sustained, and prevent recurrence.
- Maintains documentation standards and ensures all actions meet Zurn Elkay and BU Quality expectations.
- Analyzes warranty claims, reliability data, and field defect trends to identify systemic risks and improvement priorities.
- Communicates emerging trends and high-risk issues to Engineering, Operations, and BU Quality leadership.
- Supports data-driven decision-making through clear reporting and visualizations of failure trends.
- Develops corrective action effectiveness reports, reliability trend reporting, and warranty dashboards to highlight repeat failure modes and systemic issues.
- Identifies and drives preventive actions to eliminate potential failures before they reach the customer.
- Collaborates with Product Engineering to ensure lessons learned are fed back into design and specifications, APQP activities, and manufacturing controls.
- Applies Lean, Six Sigma, and structured problem-solving tools to drive reduction of defects, variation, and waste.
- Leads continuous improvement activities tied to corrective action learnings, repeat failures, and systemic defect prevention.
- Contributes to standard work, process documentation, and best-practice sharing across sites.
- Feeds lessons learned into APQP, design standards, and manufacturing controls to strengthen prevention and reduce recurrence.
Requirements
- Bachelor’s degree in Engineering, Quality, or related field.
- 3–7 years of quality, reliability, or manufacturing engineering experience.
- Strong expertise in 8D, root cause analysis, statistical tools, and corrective action systems.
- Experience analyzing reliability, warranty, or field performance data.
- Lean/Six Sigma training preferred.
Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 weeks starting Vacation (may increase with tenure)
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
- Employee Stock Purchase Plan – purchase company stock at a discount!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
8D processroot cause analysiscorrective action developmentdata analysisLeanSix Sigmastatistical toolspreventive actionscontinuous improvementprocess documentation
Soft Skills
leadershipcross-functional collaborationcommunicationproblem-solvingdata-driven decision-makingorganizational skillsanalytical thinkingattention to detailteamworkadaptability
Certifications
Lean certificationSix Sigma certification