Zurich Insurance

Data Analyst

• Collaborate with stakeholders to understand business challenges and structure analytical solutions.
• Use tools like Excel, VBA, Power BI and macros to analyze and interpret data, automate processes, and present insights.
• Prepare and organize internal and external datasets for analysis and reporting.
• Develop dashboards and reports that support business strategies and continuous improvement.
• Communicate findings in clear, business-friendly language, connecting numbers to actionable insights.
• Support the team in adopting best practices in financial analysis and sharing knowledge.
• Participate in continuous learning and development within a collaborative team environment.
• Contribute to team goals and adapt to changing priorities as we build and refine our team’s objectives.

Customer Support

• Providing friendly, professional phone support to brokers and customers
• Building strong relationships with brokers and partners, becoming a trusted point of contact
• Learning and using Zurich’s digital platforms to make processes simple and efficient for our customers
• Managing your own queue of tasks, working independently with the support of your team
• Collaborating with colleagues across different teams to deliver great customer outcomes
• Sharing feedback and ideas to help us continually improve our products and services

Customer Support Specialist

DevOps Engineer

• Design, build, and maintain CI/CD pipelines
• Implement infrastructure-as-code solutions
• Champion SRE practices
• Integrate security-by-design in all pipelines
• Develop and maintain disaster recovery runbooks
• Enhance developer productivity by integrating enterprise toolchains

Senior DevOps Engineer

Supply Chain

• Implement the business development strategy for East and North China in alignment with national objectives.
• Develop and manage both online and offline distribution partners, including OTAs, traditional agencies, and airlines.
• Lead sales initiatives, track and optimize performance metrics, and supervise frontline distribution teams.
• Continuously analyze regional market trends and competitor activity to refine and enhance sales strategy.
• Collaborate with underwriting and marketing teams to localize and customize product offerings for distribution partners.
• Maintain compliance with Zurich China’s operational policies, business license requirements, and regulatory standards.
• Supervise and support regional distribution staff with clear KPIs and performance tracking.
• Foster a collaborative and goal-driven culture across teams in East and North China.
• Encourage continuous improvement and partner engagement.
• Build strong and lasting relationships with key partners to enhance customer reach and experience.
• Ensure Zurich's brand and service standards are upheld in all customer-facing activities across distribution channels.
• Deliver regular performance updates and insights to the National Sales Head.
• Actively communicate and coordinate across internal teams to ensure operational and strategic alignment.
• Represent East/North regional insights in national planning sessions and reviews.

Retail Distribution Manager

Product Manager

• Act as the key liaison between business, partner, and IT teams to maintain strong alignment
• Facilitate discussions and workshops to understand stakeholder needs and priorities
• Participate in daily scrums with onshore and offshore technical teams
• Work closely with a cross-functional agile team to deliver initiatives using best practice
• Manage integration activities, communications, reporting, and status updates for senior leaders
• Ensure all releases are fully tested, compliant, and ready for deployment

Product Owner – Travel Insurance

Digital Marketing

• Support DA Direkt in the Online Performance Marketing department
• Take responsibility for own tasks and be a full member of the team
• Be integrated into both strategic and operational day-to-day activities
• Develop strategic and operational paid social measures
• Conduct social media monitoring, trend research, and create engaging content
• Launch and optimize ad campaigns on Facebook/Instagram and TikTok
• Analyze relevant KPIs and derive actionable recommendations
• Prepare briefings for creatives and ensure their quality
• Write compelling ad copy
• Manage native channels such as Outbrain and Taboola

Working Student Digital Marketing, Paid Social

QA Engineer

• Definir, implementar y mantener el marco de governance para el área de siniestros.
• Asegurar el cumplimiento normativo y regulatorio en todos los procesos de siniestros.
• Monitorear indicadores de gestión y reportar resultados a dirección y stakeholders.
• Coordinar auditorías internas y externas, responder y remediar hallazgos.
• Promover la mejora continua de procesos, identificando riesgos y oportunidades.
• Liderar iniciativas de digitalización, automatización y optimización de controles.
• Formar, desarrollar y motivar al equipo de governance.
• Gestionar proyectos transversales entre áreas (Legal, Compliance, TI, Operaciones).
• Representar el área ante entes regulatorios y auditores.
• Facilitar la capacitación y concientización en materia de governance y compliance.

Gerente Senior de Governance y QA

Systems Engineer

• Analyze, document, and translate business requirements into data and analytics specifications with a focus on Azure Databricks, Delta Lake, and related Azure data services
• Support data integration, transformation, and quality processes that enable underwriting, claims, pricing, and operational analytics across Commercial and Personal Insurance
• Work closely with business stakeholders to understand underwriting and claims workflows, particularly within Automobile insurance
• Collaborate with engineering teams to design, optimize, and validate data pipelines originating from sources such as Guidewire PolicyCenter and Guidewire ClaimCenter
• Leverage strong problem-solving skills to troubleshoot data issues, identify root causes, and recommend improvements spanning both business processes and technical data flows
• Partner with cross-functional teams (data engineering, product owners, actuaries, underwriting, claims, etc.) to ensure solutions align with business needs, regulatory requirements, and best practices
• Contribute to continuous improvement initiatives aimed at enhancing data quality, lineage, observability, and platform efficiency

Senior Business Systems Analyst

Actuary

• Provide basic actuarial services under direct supervision to fulfill routine business requirements
• Perform statistical analyses, model and analyze data and develop models/programs for model building and analyses
• Compile and categorize data and document and verify factors and assumptions used in computations
• Assist in the development of risk based capital models
• Participate in the evaluation and review of new/proposed processes and systems

Reserving Actuary

Compliance

• Lead internal investigations in cases of suspected misconduct
• Analyze complex matters and provide well-founded assessments
• Advise distribution channels on compliance issues and support them in meeting regulatory requirements
• Deliver training and awareness sessions to help proactively identify risks

Compliance Investigation Officer, 80 - 100%

Artificial Intelligence

• Implement and operate data quality controls (profiling, validation, reconciliation) in accordance with governance defined standards and thresholds.
• Measure and monitor data quality dimensions including accuracy, completeness, consistency, timeliness, and fitness for use.
• Produce data quality KPIs and metrics required for MR 5f governance reporting and dashboards.
• Apply AI assisted data quality capabilities (e.g., automated profiling, anomaly detection, rule generation) to improve coverage, efficiency, and early detection of data quality risks.
• Assess data readiness for analytics and AI use cases by identifying issues related to bias, data completeness, consistency, and semantic clarity.
• Partner with Data Stewards, Engineers, and Analytics teams to ensure data quality controls are embedded upstream in pipelines supporting AI and advanced analytics.
• Identify, document, and track data quality issues, including root cause analysis and remediation status.
• Provide evidence of data quality control operation to support audits, MR 5f risk reviews, and AI governance assessments.
• Escalate material data quality issues through defined governance channels; does not independently accept data or AI risk.
• Maintain operational metadata, data quality rules, and issue logs for assigned data domains.
• Support enrichment of metadata and lineage to improve data discoverability, explainability, and trust for analytics and AI consumption.
• Ensure data quality findings are traceable to systems, pipelines, and business definitions.

Data Quality Analyst – Data Governance, AI-Ready Data

Analyst

• Conduct thorough credit analysis of potential and existing investments
• Identify, assess, and monitor credit risks of the portfolio
• Prepare credit investments recommendation and proposal
• Continuously monitor the performance of the credit issuers in the portfolio
• Assist and manage problem credits
• Prepare and present regular reports credit risk exposure and market conditions
• Work closely with other departments, including risk management, compliance, and finance

Credit Analyst

Attorney

• Represent the commercial insureds of a prestigious commercial insurance carrier
• Prepare and try moderate to high exposure General Liability, Commercial Auto and Products Liability cases
• Conduct legal research and analysis
• Manage pre-trial discovery, hearings and trials
• Collaborate with claims adjusters and develop case strategies
• Maintain legal compliance and ensure confidentiality of claims information
• Mentor lower level attorneys

Senior Staff Attorney – Legal Liability Trial

Vice President

• Underwrite and analyze highly complex new and renewal business independently within delegated authority levels
• Serve as a subject matter expert on products, guidelines, and industry trends
• Build and maintain strong relationships with brokers, agents, and customers to drive business retention and acquisition
• Negotiate terms and conditions, close deals, and cross-sell additional lines of business
• Provide technical guidance, mentoring, and training to junior underwriters
• Lead or sponsor product development and support business unit initiatives to address emerging risks
• Develop and implement underwriting manuals, programs, and guidelines; establish best practices
• Assess opportunities with distributors and proactively pursue new and renewal accounts
• Advise senior management and provide insights to improve business unit processes and systems
• Document broker/client visits and account status in required systems within established time frames
• Participate in sales team meetings and represent Zurich at industry events as needed
• Manage large and complex underwriting submissions and annual reviews
• Support claims teams with coverage expertise and issue resolution
• Contribute to a collaborative and supportive team environment
• Business travel and extended hours during peak periods, as required
• Maintain a valid driver’s license

AVP, National Property, Central Region

Risk

• Dar apoyo en la identificación, evaluación y monitorización de riesgos operacionales, con foco en riesgos TIC, gestión de terceros y resiliencia del negocio
• Colaborar en la recolección, registro y análisis de eventos de riesgo operacional, apoyando la identificación de causas raíz y acciones correctivas
• Dar soporte en actividades relacionadas con gestión de riesgos TIC (DORA)
• Realizar actividades de segunda línea de defensa, revisando la efectividad de controles internos sobre IT, seguridad de la información, terceros y resiliencia/continuidad
• Contribuir a la elaboración de informes y presentaciones para comités internos de riesgos
• Colaborar en el desarrollo y mantenimiento de indicadores clave de riesgo (KRI)
• Colaborar estrechamente con las áreas de IT, Seguridad IT, Gestión de Terceros, Data Governance y otras funciones clave de la compañía