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Admin Assistant
Zurich InsuranceAdmin Assistant at Zurich processing customer requests and building relationships. Contributing to team goals and customer satisfaction in Kuala Terengganu.
About the role
Key responsibilities & impact- Processes customer requests via phone or written requests
- Builds and maintains customer relationships
- Identifies improvement opportunities
- Contributes to team culture and standards
Requirements
What you’ll need- Knowledge of relevant systems and products
- Customer service experience
- Ability to work collaboratively across teams
- Strong customer focus and responsibility for resolving queries
Benefits
Comp & perks- Flexible working arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicerelationship buildingcollaborationteam culture contributionresponsibilityproblem resolutioncommunication