Zurich Insurance

Senior Business Analyst

Zurich Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Australia

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About the role

  • Lead requirements analysis across system enhancements, regulatory change, and operational improvements
  • Document clear user stories, process flows, functional specifications, and data mappings
  • Collaborate with business and technical stakeholders to design solutions that deliver measurable value
  • Facilitate workshops, walkthroughs, and agile ceremonies to keep teams aligned and outcomes moving
  • Support UAT, testing guidance, and release readiness to ensure high quality delivery
  • Provide specialist life insurance system expertise to operations, production support, and incident investigations

Requirements

  • A strong background as a Senior Business Analyst delivering large-scale change
  • Proven experience working across product, regulatory, or platform uplifts
  • Confidence working in agile environments using Jira, Confluence, and modern delivery practices
  • Strong analytical capability to translate business needs into clear, actionable requirements
  • Experience working across multiple workstreams in fast paced environments
  • An openness to adopting AI enabled tools, with prior exposure or a willingness to learn how they can support your role.
Benefits
  • 5 weeks of annual leave for permanent staff
  • 15 days of personal/carer’s leave
  • Access to Family Care (parental leave)
  • Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees
  • AUD$500 wellbeing payment per year
  • AUD$295 new starter e-voucher for work-from-home setup
  • Award-winning training programs
  • Global mobility opportunities across more than 200 countries
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
requirements analysisuser storiesprocess flowsfunctional specificationsdata mappingsUATtesting guidancerelease readinessanalytical capabilityAI enabled tools
Soft Skills
collaborationfacilitationcommunicationadaptabilityproblem-solving