Zurich Insurance

Claims Business Analyst, IT Champion

Zurich Insurance

part-time

Posted on:

Location Type: Hybrid

Location: Zürich • Switzerland

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Tech Stack

Guidewire

About the role

  • You analyze and optimize existing claims processes and systems.
  • You contribute your operational and technical knowledge and support maintenance activities.
  • You work closely with an agile team, develop innovative solution proposals and document them.
  • You design and specify new system features and user interfaces – from concept to implementation.
  • You define clear acceptance criteria and test new features in a structured and traceable manner.
  • You support the development team and ensure requirements are implemented transparently through your documentation.
  • You are the contact person for all orders related to hardware, software and telephony as well as for user permissions.
  • You maintain, update and review user and permission profiles and ensure their security and currency.
  • You support the setup of hardware/software bundles and ensure smooth processes in user administration.
  • You define area-specific roles and rights, monitor compliance with security requirements and coordinate revalidations.

Requirements

  • Completed training in the insurance or IT sector.
  • Strong IT affinity and quick comprehension; ideally you have prior experience in claims and/or with Guidewire.
  • Enjoy structured, independent and solution-oriented work.
  • Strong service orientation, reliability, flexibility and team spirit.
  • Fluent German and English skills.
Benefits
  • Flexible working models and interesting development opportunities
  • A wide range of benefits and a strong culture characterized by acceptance, diversity and team orientation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processessystem optimizationuser interface designacceptance criteria definitionfeature testinguser administrationsecurity complianceGuidewire
Soft Skills
service orientationreliabilityflexibilityteam spiritindependent worksolution-oriented work
Certifications
completed training in insurance sectorcompleted training in IT sector