Pollution Claims Specialist I
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Schaumburg • Illinois • United States
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Salary
💰 $54,500 - $89,100 per year
About the role
- Document claims file by accurately capturing and updating claims data/information in compliance with best practices for low to moderate exposure and complexity personal or commercial line claims
- Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence
- Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
- Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate
- Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims
- Assess damages by calculating applicable damages or range of damages allowed by law
- Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits
- Meet quality standards by following best practices
- Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts
- Manage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors
- Ensure legal compliance by following state and federal laws and regulations and internal control requirements
- Refer claim to subrogation and fraud teams by identifying potential subrogation and fraud
- Contribute to profitable growth by providing risk insight, information and trends to Business Unit or customer as needed
- Protect Zurich’s reputation by keeping claims information confidential
- Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies
Requirements
- Bachelor’s Degree and 2 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
- Microsoft Office experience
- Knowledge of insurance regulations, markets and products
Benefits
- Competitive pay and comprehensive benefits for employees and their families
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims data managementliability determinationpolicy verificationcoverage determinationcase strategy developmentclaims valuationdamage assessmentsettlement negotiationrisk insightinsurance regulations
Soft Skills
judgmentcommunicationcustomer serviceproblem-solvingnegotiationtime managementattention to detailcollaborationconfidentialityprofessionalism
Certifications
Bachelor’s DegreeZurich Certified Insurance ApprenticeAssociate DegreeZurich Claims Training Program