Property Insurance Claims Handling
Zurich Insurance
full-time
Posted on:
Location Type: Office
Location: Graz • 🇦🇹 Austria
Visit company websiteSalary
💰 €42,752 per year
Job Level
Mid-LevelSenior
About the role
- Independently handle claims and efficiently process all benefit cases in property insurance
- Manage complex claims
- Review the facts of each case and independently authorize payouts according to individual approval authority
- Maintain extensive contact with various stakeholders (customers, business partners, etc.)
Requirements
- Completed education (Matura / commercial school / HAK / HTL / apprenticeship qualification)
- Initial professional experience in telephone customer service, complaint management, or the insurance industry
- Legal or law-related background is an advantage
- Strong communication skills and a decisive personality
- Good MS Office skills (especially Outlook)
- Excellent German and good English skills, both written and spoken
Benefits
- Professional development: internal case finalization meetings and involvement in court proceedings
- Home office and flexible working – flexitime without core hours
- Opportunities for personal development – Zurich Academy, LinkedIn Learning
- Attractive conditions for insurance products
- Commitment to diversity and social engagement – PrideZ initiative, parent-buddy network, social projects
- Help shape our future – digital, innovative, and sustainable
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims processingbenefit case managementpayout authorizationtelephone customer servicecomplaint managementlegal background
Soft skills
strong communication skillsdecisive personality
Certifications
Maturacommercial schoolHAKHTLapprenticeship qualification