Senior Governance & Quality Management Specialist — Life & Pensions
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Zürich • 🇨🇭 Switzerland
Visit company websiteJob Level
Senior
About the role
- You develop and maintain the internal control system for life insurance products and processes, including carrying out quality assurance activities.
- You prepare quarterly reporting, monitor and draft action plans to optimize the customer experience.
- You act as the interface to adjacent areas such as Operations, Compliance and Risk Management.
- You support internal and external audits and reviews.
- You coordinate the specialist working group, actively participate and derive practical recommendations for action to ensure understanding of regulatory and legal requirements.
Requirements
- University or university of applied sciences degree, or professional qualification in insurance
- At least five years of relevant experience in the life insurance or pension fund sector
- Experience in Compliance or a governance-related role, with a strong understanding of processes, controls and risk management
- Good knowledge of legal and regulatory requirements in Switzerland
- Very good German and confident, business-proficient English skills
Benefits
- Flexible working arrangements
- Attractive training and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality assurancereportingaction plansauditsregulatory requirementslegal requirementsrisk managementprocess controls
Soft skills
communicationcoordinationinterpersonal skillsanalytical skills
Certifications
university degreeprofessional qualification in insurance