Underwriting Service Specialist – Engineering Lines
Zurich Insurance
full-time
Posted on:
Location Type: Office
Location: Frankfurt • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for end-to-end handling of all contract administration processes for an assigned portfolio within Technical Insurance
- Serve as the primary contact and problem-solver for our clients and brokers
- Provide support on questions regarding coverage, policy documentation, and premium payments
- Monitor incoming payments and resolve collection and premium discrepancies
- Opportunity to participate in (inter)national projects and contribute to the continuous improvement of our service processes
Requirements
- Enthusiasm for exploring new areas, ideally with experience in digitalization and improvement initiatives
- Strong knowledge of Technical Insurance is desirable
- Fluent German (at least B2 level) and good reading comprehension of English texts
- IT affinity and proficiency in common MS Office applications, as well as experience with policy administration systems and global tools
- Several years of experience as an insurance administrator/caseworker in the insurance industry, preferably in commercial/industrial insurance
- Successfully completed commercial or insurance-related vocational training
Benefits
- Flexible working arrangements to support an optimal balance between on-site and remote work
- Numerous training and learning opportunities to stay current for day-to-day work and enable individual development
- We support your career planning from potential analysis through tailored development
- A modern, open and transparent work environment that fosters creativity and cross-team collaboration
- From group fitness on-site to virtual mindfulness training at home: our diverse health offerings support a healthy work–life balance
- Bike leasing, discounted Deutschlandticket (German regional public transport pass) and other great benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract administrationpolicy documentationpremium paymentscollection resolutiondigitalizationimprovement initiativesinsurance administrationcaseworker experiencecommercial insuranceindustrial insurance
Soft skills
problem-solvingclient communicationenthusiasm for exploration
Certifications
commercial vocational traininginsurance-related vocational training