BVG Specialist, Customer Service, German-speaking Switzerland
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Zürich • 🇨🇭 Switzerland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Independently manage an assigned client/broker portfolio and ensure coordination with the insured administration
- Handle all contract changes such as new business, takeovers, plan changes, contract terminations and account management
- Process insured person changes, including enrollments, terminations of employment and personnel changes
- Prepare quotes for brokers and support the sales process from needs analysis to contract conclusion
- Proactively support sales and distribution units and maintain telephone and written contact with brokers, clients, insured persons, authorities and lawyers
Requirements
- Completed commercial apprenticeship, ideally in the insurance industry
- Further training in occupational pension schemes or related topics is an advantage
- Experience in occupational pensions as well as customer service
- Customer-oriented personality with a service- and solution-oriented approach
- Proactive, team-capable and resilient personality with very good communication skills
- Confident German and good English skills; any additional language is an advantage
Benefits
- Flexible working models
- Interesting training and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract managementaccount managementquote preparationneeds analysiscustomer serviceoccupational pensionsenrollment processingtermination processing
Soft skills
customer-orientedservice-orientedsolution-orientedproactiveteam-capableresilientcommunication skills
Certifications
commercial apprenticeshipfurther training in occupational pension schemes