Business Analyst
Zurich Insurance
full-time
Posted on:
Location Type: Office
Location: ⛩ Anywhere in Asia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Collaborate with delivery teams across APAC to implement high-priority projects, leading BAs across multiple projects and in Agile Methodology.
- Engage with stakeholders, SMEs and other BAs to manage deliverables such as user stories, process diagrams, functional specs, walkthroughs, Q&A sessions, sign-offs, and production handovers.
- Work with business teams to facilitate discussions, present information, problem solve, and implement alternative solutions where required.
- Work with Delivery Leads and Product Owners on prioritizing and refining the product backlog.
- Support with UAT activity, as required.
- Build strong relationships with business and IT stakeholders, becoming a trusted advisor and making recommendations.
- Provide clear, timely communication to keep stakeholders well-informed and avoid surprises.
- Provide status updates to senior management and liaise with external partners and vendors as needed.
- Facilitate business changes and drive continuous process and operational improvements, with a particular focus on adoption of Agile Methodology and best practice.
- Foster a creative and innovative team environment, facilitating communication and resolving disagreements.
Requirements
- Understanding of the end-to-end insurance value chain, products, processes, regulations, and market trends.
- Understanding of Agile practices, including backlog management, writing user stories, and facilitating Agile ceremonies.
- Experience working with all stakeholders from technical to business roles, and pro-active change management.
- Demonstration of analytical thinking, problem solving and coming up with innovative solutions that solve practical business challenges.
- Proven experience managing and delivering services in complex, fast paced environments where ambiguity or contention in support requirements is often present.
- Strong analytical and problem-solving skills to conduct system analysis and provide actionable insights.
- Strong communication & organizational skills and the ability to manage a variety of competing tasks and stakeholders.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile Methodologybacklog managementuser storiesprocess diagramsfunctional specsUAT activitysystem analysisanalytical thinkingproblem solvingchange management
Soft skills
communicationorganizational skillsrelationship buildingstakeholder managementproblem solvingcreative thinkinginnovationfacilitationtimely communicationteam collaboration