Financial Planning and Analysis

• assist in providing oversight and support to our offshore team
• demonstrates knowledge of processes and procedures for effective credit control and take a proactive role in improving efficiency and minimising bad debt
• maintain productivity, quality and service standards working in partnership with our offshore colleagues to ensure consistent performance
• coordinate with the business to address broker escalations and ensure timely resolution
• identify improvement activities to enhance efficiency
• follow up of critical incidents, coordinating with relevant parties and establishing effective communication between stakeholders to prevent re-occurrence
• work with internal and external stakeholders to build strong relationships with teams within the UK and offshore
• ensure effective use of the centralised mailboxes and query tools within the UK and offshore
• develop and maintain own performance, training and development in line with business and departmental goals

Accounts Technician – Finance Operations

Financial Planning Administrator

Financial Planning Administrator – 12 month FTC