Zuri

Procurement

• Conduct consultative sales of process consulting, automation projects, and IT services, understanding client needs and delivering tailored solutions.
• Prospect new clients and pursue qualified leads, maintaining an active pipeline of potential customers.
• Support tactical planning to achieve growth and sales targets, collaborating on the definition of strategies and actions.
• Participate in creating campaigns and strategies to attract new leads, contributing valuable ideas and insights.
• Master the company's products and services to craft persuasive messaging and generate customer interest.
• Conduct client meetings to explore opportunities and solutions, present tailored proposals, and negotiate to close new business.
• Ensure execution of the sales process within established management standards, maintaining quality in lead qualification and customer interactions through effective sales methods.
• Maintain relationships with commercial partners, identify new business opportunities, and collaborate on developing strategic partnerships.
• Deliver product and service presentations, demonstrating technical knowledge and persuasive communication skills.

Account Executive – Outsourcing

Content Writer

• Define writing standards, best practices and principles
• Create and maintain style guides and brand voice
• Create reusable textual components: microcopy, error messages, CTAs, etc.
• Map critical text flows and turn them into templates
• Work closely with system designers and developers to ensure content is an integral part of components
• Track adoption of content guidelines within design systems
• Lead workshops, talks and trainings on Content Design
• Serve as a reference for writing best practices

Product Writer – Sales Force

Product Designer

• Conduct user research and market analysis to identify opportunities and the needs of our customers
• Develop high-quality interface designs, taking into account usability, accessibility, and overall user experience
• Collaborate closely with the development team to ensure efficient implementation of proposed solutions
• Monitor product performance and iterate based on feedback and metrics

Senior Product Designer – Sales Force

Financial Planning and Analysis

• Manage opportunities and needs for your assigned client portfolio;
• Hold meetings to identify and qualify opportunities with your clients;
• Be responsible for formalizing opportunities and directing internal actions to develop solution proposals;
• Identify business objectives related to the request and the client's critical success factors;
• Lead diagnostics and workshops, process mapping, and propose process improvements for clients;
• Prepare flowcharts, process descriptions, presentations, and supplementary artifacts to formalize mapped processes;
• Develop Business Cases and calculate Return on Investment (ROI) to help the client justify contracting the proposed solution;
• Conduct regular alignment meetings with your clients, focusing on value generation and visibility of services/solutions contracted by the client;
• Prepare Account Plans and use them as a strategic guide for account expansion;
• Identify and qualify upsell, cross-sell, and new project opportunities, managing the full consultative negotiation cycle;
• Systematically update the CRM with relevant data on the customer journey, account health, and identified opportunities.

Business Strategy and Process Consultant – Investment Fund

Consultant

• Ensure the continuous and specialized execution of the following activities
• Operational management and Dynatrace incident management
• Management and follow-up of ServiceNow‑Ord incidents
• Support for Discovery processes and CMDB management
• Monitoring of SGS indicators

Account Executive – Outsourcing

Product Writer – Sales Force

Senior Product Designer – Sales Force

Business Strategy and Process Consultant – Investment Fund

Dynatrace Consultant