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Zuora

Marketing Operations Manager

Zuora

Marketing Operations Manager owning Zuora's marketing technology stack and driving campaign efficiency and execution. Collaborating closely with marketing teams for system design and improvements.

Posted 5/13/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $117,100 - $160,950 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the primary administrator for Marketo, including integrations, lifecycle and scoring, programs, and database management
  • Own Demandbase and LeanData end to end, including audience logic, routing rules, and Salesforce syncs
  • Maintain and improve the integration layer across tools such as Tray.io, Knak, and webhook-based event platforms
  • Evaluate, implement, and onboard new tools as the martech stack evolves
  • Identify where AI can create meaningful leverage in marketing operations and help design practical, governed solutions
  • Partner on workflows that help the marketing team execute more efficiently and effectively
  • Trace how data is populated across sync rules, API writes, smart campaigns, and manual processes
  • Partner with the marketing analyst on reporting needs and provide context for how data is generated and maintained
  • Maintain database health, including deduplication, field hygiene, lifecycle-driven archival, and compliance-related subscription logic
  • Build documentation and enablement that campaign managers, BDR partners, and RevOps stakeholders can actually use
  • Translate system logic into clear guidance for GTM teams
  • Stay close to where martech is heading and bring a strong point of view to stack decisions and operational design

Requirements

What you’ll need
  • 5+ years of hands-on Marketo experience, including work in inherited or complex instances
  • Strong Salesforce fluency and can trace field values across sync rules, API writes, form fills, and downstream workflows
  • Experience supporting campaign teams and BDR functions in a B2B go-to-market environment
  • Know how to balance technical detail with business context, especially when working across routing, scoring, integrations, and reporting
  • Bring practical AI fluency, with clear opinions on where AI adds value and experience shaping AI-enabled workflows
  • Have strong analytical instincts and know how to question what a metric is actually measuring and how the underlying data is populated
  • Thrive in environments where priorities evolve and where you can influence both execution and long-term systems design

Benefits

Comp & perks
  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available
  • Mental wellbeing resources and support

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Hard Skills & Tools
MarketoSalesforceAPIdata managementcampaign managementintegrationsAI fluencydatabase managementdeduplicationreporting
Soft Skills
analytical instinctscommunicationcollaborationproblem-solvinginfluenceadaptabilitydocumentationguidanceworkflow optimizationcontextual understanding