Product Manager, Payments
Zuora
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $155,700 per year
About the role
- Define, own, and execute the product roadmap for global acceptance and payment coverage, ensuring comprehensive support for all payment processors integrated with Zuora.
- Lead the end-to-end lifecycle of integrations with payment processors and acquirers, from technical scoping and design to launch and maintenance.
- Analyze payment success rates and processing data to identify opportunities for improving authorization rates and reducing transaction failures across different regions.
- Work closely with engineering, design, and partner management teams to deliver robust payment solutions that meet the complex needs of our global enterprise customers.
- Act as the internal subject matter expert on payment gateways, acquirers, and alternative payment methods, providing guidance to internal teams and customers on best practices for payment acceptance.
- Serve as the focal point for customer and partner communications during the US timezone and work with the engineering team and other stakeholders in Beijing and India.
Requirements
- Proven experience in the payments industry, with a deep understanding of the payments ecosystem, including gateways, processors, acquirers, and schemes.
- Demonstrated success in managing complex integrations with payment processors and acquirers, with the ability to understand technical API specifications and integration workflows.
- Strong background in product management, with a track record of owning a product roadmap and delivering features that drive business impact.
- Ability to understand the technical nuances of payment integrations and effectively communicate requirements to engineering teams.
- Experience building products for a global market, understanding the specific payment preferences and regulatory requirements of different regions.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
API specificationsintegration workflowsproduct managementpayment processingpayment gatewayspayment acquirersauthorization ratestransaction failuresdata analysistechnical scoping
Soft Skills
communicationleadershipcollaborationproblem-solvingcustomer focusstrategic thinkingadaptabilitycross-functional teamworkguidancestakeholder management