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Field Service Engineer
ZTRField Service Engineer at ZTR configuring control systems for environmental impact in the rail industry and providing customer technical support. Requires advanced troubleshooting and project management skills.
About the role
Key responsibilities & impact- Configure and support ZTR control systems using advanced PLC knowledge
- Perform on-site commissioning and investigative troubleshooting of ZTR equipment
- Provide technical training to customers on-site
- Collaborate with and support the sales team as required
- Participate in project coordination and project management activities as needed
- Travel domestically and internationally (approximately 15%–30%, including travel within the U.S.)
Requirements
What you’ll need- Minimum 3-year diploma in Electronic Engineering Technology or Professional Engineer or Valid electrician license
- Strong ability to troubleshoot electrical control systems and locomotive electrical systems
- Advanced PLC programming and configuration skills
- Working knowledge of industrial communication protocols (e.g., Modbus)
- Basic to intermediate understanding of Ethernet networking, including LANs, WANs, VPNs, and Wi-Fi
- Proficiency with standard computer applications (e.g., Microsoft Office)
- Ability to manage multiple priorities, meet deadlines, and work independently
- Strong judgment and decision-making skills in high-pressure situations
- Excellent customer service and conflict resolution skills
- Hands-on technical experience required
- Candidates with locomotive and/or freight railway experience will be given preference
Benefits
Comp & perks- Positive working environment
- Professional growth opportunities
- Support for long-term success and skill development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PLC programmingPLC configurationtroubleshooting electrical control systemstroubleshooting locomotive electrical systemsindustrial communication protocolsModbusEthernet networkingLANWANVPN
Soft Skills
customer serviceconflict resolutionjudgmentdecision-makingability to manage multiple prioritiesmeet deadlineswork independently
Certifications
3-year diploma in Electronic Engineering TechnologyProfessional EngineerValid electrician license