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Senior IT Security Operations Engineer
ZscalerSenior IT Security Operations Engineer operating Zscaler’s Zero Trust security platform. Tuning policies, triaging alerts, and supporting cloud, DLP, and DevSecOps security operations.
Posted 8/19/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $134,000 - $167,500 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT security operations with a focus on Zscaler platforms, zero trust policies, and cloud architecture. Proficient in automating security workflows and collaborating across teams to enhance security outcomes.
Highest-signal resume keywords
Zscaler ZIA AdministrationZero Trust ConceptsCloud Architecture (AWS, Azure, GCP)DLP Policy TuningNetwork Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Security OperationsNetwork SecurityPolicy TuningSSL/TLS InspectionCSPM and DSPM PoliciesAuthentication ProtocolsLog StreamingDevSecOps WorkflowsPosture CheckingRole-Based Access Control
Soft Skills
CuriosityCollaborationProblem-Solving
Tools & Technologies
Zscaler ZPAAI SecurityCloud SecurityCrowdStrike FalconTcpdumpWiresharkPingTraceroute/MTR
Certifications & Qualifications
Zscaler ZCCA/ZCCPCrowdStrike CCFA/CCFRSecurity+CISSP
Industry Keywords
Zero Trust PoliciesNetwork SegmentationApplication MonitoringIncident ResponseSOP Documentation
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformLinuxMacOS
About the role
Key responsibilities & impact- Provide day-to-day operational support, configuration, policy tuning, and platform health monitoring for ZIA, ZPA, ZDX, AI Security, and Cloud Security
- Configure and maintain zero trust policies covering user-to-application access, posture checking, SSL/TLS inspection, content filtering, and access control
- Deploy and tune CSPM and DSPM policies, collaborating with environment owners on remediation
- Use ZDX to monitor application and user experience issues, correlating findings with network and security telemetry to identify root causes
- Support DLP policy tuning, alert triage, SOP documentation, and on-call incident response
- Help automate repetitive security workflows
- Collaborate across environment owners, support teams, and product groups to drive security outcomes
- Report to the Director - Zscaler on Zscaler in the Corporate Infrastructure department
Requirements
What you’ll need- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- U.S. Citizenship required due to specific customer security requirements
- 5+ years of experience in IT security operations, network security, or a related technical domain
- Hands-on experience administering Zscaler ZIA and/or ZPA security platforms
- Working knowledge of zero trust concepts, including identity verification, role-based access control, network segmentation, and posture checking
- Practical understanding of cloud architecture (AWS, Azure, GCP), OS fundamentals (Windows, macOS, Linux), networking concepts, and authentication protocols
- Preferred: Hands-on configuration experience with SSL/TLS inspection, DLP, SIEM integration, log streaming (NSS), and EDR platforms such as CrowdStrike Falcon
- Preferred: Strong network troubleshooting skills utilizing tools like tcpdump, Wireshark, ping, and traceroute/MTR alongside familiarity with DevSecOps workflows
- Preferred: Active technical certifications such as Zscaler ZCCA/ZCCP, CrowdStrike CCFA/CCFR, Security+, or CISSP
Benefits
Comp & perks- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
- Hybrid working model