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Zscaler

Senior IT Security Operations Engineer

Zscaler

Senior IT Security Operations Engineer operating Zscaler’s Zero Trust security platform. Tuning policies, triaging alerts, and supporting cloud, DLP, and DevSecOps security operations.

Posted 8/19/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $134,000 - $167,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT security operations with a focus on Zscaler platforms, zero trust policies, and cloud architecture. Proficient in automating security workflows and collaborating across teams to enhance security outcomes.

Highest-signal resume keywords
Zscaler ZIA AdministrationZero Trust ConceptsCloud Architecture (AWS, Azure, GCP)DLP Policy TuningNetwork Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT Security OperationsNetwork SecurityPolicy TuningSSL/TLS InspectionCSPM and DSPM PoliciesAuthentication ProtocolsLog StreamingDevSecOps WorkflowsPosture CheckingRole-Based Access Control
Soft Skills
CuriosityCollaborationProblem-Solving
Tools & Technologies
Zscaler ZPAAI SecurityCloud SecurityCrowdStrike FalconTcpdumpWiresharkPingTraceroute/MTR
Certifications & Qualifications
Zscaler ZCCA/ZCCPCrowdStrike CCFA/CCFRSecurity+CISSP
Industry Keywords
Zero Trust PoliciesNetwork SegmentationApplication MonitoringIncident ResponseSOP Documentation

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformLinuxMacOS

About the role

Key responsibilities & impact
  • Provide day-to-day operational support, configuration, policy tuning, and platform health monitoring for ZIA, ZPA, ZDX, AI Security, and Cloud Security
  • Configure and maintain zero trust policies covering user-to-application access, posture checking, SSL/TLS inspection, content filtering, and access control
  • Deploy and tune CSPM and DSPM policies, collaborating with environment owners on remediation
  • Use ZDX to monitor application and user experience issues, correlating findings with network and security telemetry to identify root causes
  • Support DLP policy tuning, alert triage, SOP documentation, and on-call incident response
  • Help automate repetitive security workflows
  • Collaborate across environment owners, support teams, and product groups to drive security outcomes
  • Report to the Director - Zscaler on Zscaler in the Corporate Infrastructure department

Requirements

What you’ll need
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • U.S. Citizenship required due to specific customer security requirements
  • 5+ years of experience in IT security operations, network security, or a related technical domain
  • Hands-on experience administering Zscaler ZIA and/or ZPA security platforms
  • Working knowledge of zero trust concepts, including identity verification, role-based access control, network segmentation, and posture checking
  • Practical understanding of cloud architecture (AWS, Azure, GCP), OS fundamentals (Windows, macOS, Linux), networking concepts, and authentication protocols
  • Preferred: Hands-on configuration experience with SSL/TLS inspection, DLP, SIEM integration, log streaming (NSS), and EDR platforms such as CrowdStrike Falcon
  • Preferred: Strong network troubleshooting skills utilizing tools like tcpdump, Wireshark, ping, and traceroute/MTR alongside familiarity with DevSecOps workflows
  • Preferred: Active technical certifications such as Zscaler ZCCA/ZCCP, CrowdStrike CCFA/CCFR, Security+, or CISSP

Benefits

Comp & perks
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
  • Hybrid working model