Staff Business Systems Analyst

Zscaler

Staff Business Systems Analyst driving the technical evolution of Zscaler's CRM systems. Collaborating with leaders to capture business requirements for SFDC implementations.

Posted 7/18/2026full-timeRemote • 🇮🇳 IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operationalizing Go-To-Market (GTM) strategies through effective process leadership, system implementation, and cross-functional collaboration, particularly within Salesforce environments. Proficient in leveraging AI/ML technologies to enhance business outcomes and optimize workflows.

Highest-signal resume keywords

Salesforce.com ExpertiseGTM Process OptimizationAgile Project ManagementAI/ML Technologies UnderstandingSystem Implementation Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentSystem Software FocusData Flow ManagementBusiness Requirements DefinitionFunctional Design Translation

Soft Skills

Cross-Functional CollaborationStakeholder EngagementProblem-Solving

Tools & Technologies

Sales CloudExperience CloudSalesforce

Industry Keywords

Go-To-Market StrategyTop-of-the-Funnel ProcessesLead ManagementAccount ManagementPartner Relationship Management

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools, workflows, and data models
Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification
Lead business and functional requirements while defining and prioritizing scoping
Partner with cross-functional stakeholders to understand business needs, translate them into functional and technical designs, and handle intakes and troubleshooting in a timely manner
Lead the end-to-end implementation, evolution, and optimization of GTM process and workflows in Salesforce.

Requirements

What you’ll need

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
8-10 years of IT professional experience in software development with a focus on system software
6+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms
Proven experience driving system implementation, agile project management, and data flow
Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!