Senior Director, Public Sector Sales Operations

Zscaler

Senior Director overseeing operational strategies for Public Sector Sales at Zscaler. Focusing on compliance, revenue optimization, and leading cross-functional teams in remote setup.

Posted 7/13/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $232,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operations management within the public sector, focusing on compliance with government regulations, procurement processes, and risk mitigation. Proven ability to lead cross-functional teams and integrate AI tools to enhance operational efficiency and problem-solving.

Highest-signal resume keywords

Operations ManagementPublic Sector ProcurementCyber Security ServicesProcess OptimizationCross-Group Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations StrategyContract ManagementKPI DevelopmentRisk MitigationForecastingLean/Six SigmaAudit ReadinessResource AllocationQuota AssignmentSales Process Optimization

Soft Skills

MentoringCollaborationCuriosityProblem-SolvingCommunication

Tools & Technologies

AI ToolsGovernment Procurement SystemsSales Management SoftwareForecasting ToolsQuality Assurance Systems

Industry Keywords

FAR ComplianceCybersecurity MandatesPublic Sector OperationsGovernment RegulationsSLA Fulfillment

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Direct long-term operational strategies, resource allocation, territory design, and quota assignments to align with government procurement cycles and business goals
Lead the sales operating cadence by driving pipeline reviews, managing forecasting, and delivering actionable KPIs to identify gaps and improve conversion rates
Ensure all operational activities strictly adhere to government regulations (including FAR and cybersecurity mandates) while spearheading audit readiness to minimize risk
Oversee end-to-end contract management to guarantee SLA fulfillment, scale operations for new business wins, and drive quality assurance to optimize client retention
Mentor a high-performing operations team and foster collaboration across product, engineering, legal, and finance to execute large-scale organizational initiatives

Requirements

What you’ll need

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
Bachelor’s degree in business administration, computer science, cyber security, or a related field
10+ years of progressive, operations management experience, with at least 5 years specifically leading public sector or government-facing operations
In-depth understanding of public sector procurement processes and compliance standards. Demonstrated understanding for cyber security services, including but not limited to AI tools
Proven operations experience supporting a public sector sales organization, managing and optimizing operational processes across cross-functional sales teams, with the ability to leverage knowledge of the USA Public Sector to extend operations and strategies to other countries around the world
Strong background in finance, process optimization (e.g., Lean/Six Sigma), risk mitigation, and cross-group communication

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!