Senior Director, Public Sector Sales Operations

Zscaler

Senior Director of Sales Operations optimizing public sector processes for Zscaler, an AI-driven cybersecurity company. Bridging sales strategy and operational execution in a remote capacity.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $232,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in sales operations with a focus on pipeline management, operational planning, and analytics. Proven ability to integrate AI tools and enhance workflows while driving collaboration across cross-functional teams.

Highest-signal resume keywords

Sales Operations ManagementPipeline ManagementOverlay Sales OperationsAnalytics and Problem-SolvingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Metrics DefinitionKey Performance IndicatorsOperational PlanningQuota AssignmentAccount AssignmentTerritory CreationHeadcount PlanningForecastingProcess OptimizationAI Tool Integration

Soft Skills

Customer Service OrientationCuriosityActive Exploration

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Sales ProcessPipeline ProgressionAction PlansOperational ExpertiseEfficiency Improvement

About the role

Key responsibilities & impact

Defining and delivering leading sales metrics, key performance indicators, and other analytics to internal stakeholders in coordination with the business intelligence team
Leading a weekly, monthly, and quarterly operating cadence for the AMS along with the AMS Sales Leader, with a focus on pipeline management and forecasting
Driving monthly pipeline reviews to identify gaps in the sales process, ensure pipeline progression, and create action plans to address coverage and conversion challenges
Leading operational planning for the AMS Sales organization, including quota/target assignment, account assignment, territory creation, and headcount planning aligned with the annual operating plan
Providing operational expertise in overlay sales models, driving collaboration and alignment across cross-functional teams to improve efficiency and performance

Requirements

What you’ll need

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
12+ years of related work experience within sales operations or similar role
Bachelor's degree or equivalent work experience
Experience in customer service orientation, analytics, and problem-solving
Proven experience in overlay sales operations, managing and optimizing operational processes across cross-functional sales teams

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!