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Senior Director, Public Sector Sales Operations
ZscalerSenior Director of Sales Operations optimizing public sector processes for Zscaler, an AI-driven cybersecurity company. Bridging sales strategy and operational execution in a remote capacity.
About the role
Key responsibilities & impact- Defining and delivering leading sales metrics, key performance indicators, and other analytics to internal stakeholders in coordination with the business intelligence team
- Leading a weekly, monthly, and quarterly operating cadence for the AMS along with the AMS Sales Leader, with a focus on pipeline management and forecasting
- Driving monthly pipeline reviews to identify gaps in the sales process, ensure pipeline progression, and create action plans to address coverage and conversion challenges
- Leading operational planning for the AMS Sales organization, including quota/target assignment, account assignment, territory creation, and headcount planning aligned with the annual operating plan
- Providing operational expertise in overlay sales models, driving collaboration and alignment across cross-functional teams to improve efficiency and performance
Requirements
What you’ll need- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 12+ years of related work experience within sales operations or similar role
- Bachelor's degree or equivalent work experience
- Experience in customer service orientation, analytics, and problem-solving
- Proven experience in overlay sales operations, managing and optimizing operational processes across cross-functional sales teams
Benefits
Comp & perks- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Metrics DefinitionKey Performance IndicatorsOperational PlanningQuota AssignmentAccount AssignmentTerritory CreationHeadcount PlanningForecastingProcess OptimizationAI Tool Integration
Soft Skills
Customer Service OrientationCuriosityActive Exploration
Certifications
Bachelor's Degree