Manager, Professional Services

Zscaler

Manager of Professional Services at Zscaler leading Americas Central services delivery and post-sales deployment. Overseeing a team for customer-centric excellence in cloud security solutions.

Posted 6/9/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $143,500 - $205,000 per yearWebsite

Tech Stack

Tools & technologies

CloudFirewalls

About the role

Key responsibilities & impact

Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region
Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery
Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments
Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads
Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort

Requirements

What you’ll need

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
3+ years of experience in a leadership role managing geographically distributed delivery teams and cross-functional stakeholders in a high-growth environment
Demonstrated experience in leadership development and implementing organizational strategy
Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI technologiesML technologiesnetwork technologiesVPNsfirewallsproxiescloud security protocolsSaaSenterprise softwareprocess improvement

Soft Skills

leadershipteam managementcross-functional collaborationstrategic decision-makingperformance managementorganizational strategyrelationship managementoperational excellencecommunicationdevelopment