Zscaler

Director, GTM Business Capabilities – Quote to Order

Zscaler

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $168,000 - $240,000 per year

Job Level

Lead

About the role

  • Architect and optimize global Quote-to-Order (Q2O) processes ensuring alignment with GTM strategy
  • Collaborate with Sales, Product, Finance, IT, and Operations to map and refine workflows
  • Partner with IT teams to embed automation and AI opportunities into systems
  • Manage structured rollout plans, training, and field adoption initiatives
  • Continuously monitor feedback and drive ongoing improvements
  • Report to the Senior Director of Global Operations Programs and lead GTM Business Capabilities efforts

Requirements

  • 7+ years of experience in RevOps, Business Process Ownership, or a related SaaS role
  • Deep knowledge of quoting, pricing, and order orchestration systems (e.g., Salesforce CPQ)
  • Proven ability to translate strategy into scalable process and system requirements
  • Familiarity with enterprise architecture concepts and modern documentation tools
  • Collaborative skills with cross-functional teams (Sales, Finance, IT)
  • Experience integrating AI-driven solutions into business processes (preferred)
  • Deep technical expertise with tools like NetSuite and end-to-end Q2O automations (preferred)
  • Strong passion for empowering GTM teams and accelerating deal velocity (preferred)
Benefits
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
  • Comprehensive and inclusive benefits program
  • Future of Work strategy and hybrid working model (see careers link)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
RevOpsBusiness Process Ownershipquoting systemspricing systemsorder orchestration systemsSalesforce CPQenterprise architectureAI-driven solutionsend-to-end Q2O automationsscalable process requirements
Soft skills
collaborationcross-functional teamworkcommunicationfeedback monitoringtraining managementprocess improvementstrategic translationempowermentleadershiporganizational skills