Senior Consultant/Resident Engineer

Zscaler

Senior Consultant/Resident Engineer for Zscaler, implementing and managing client solutions in the USA. Seeking a technical anchor to integrate Zscaler’s cloud-native platform effectively.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

AndroidCloudDNSFirewallsiOSLinuxMacOS

About the role

Key responsibilities & impact

Assist clients in implementing, setting up, and managing their Zscaler solution throughout the project lifecycle.
Serve as a technical anchor, ensuring that Zscaler’s cloud-native security platform is integrated seamlessly to meet the unique demands of our customers.
Assess and recommend the configuration and implementation of Zscaler products and solutions while gathering requirements to develop tailored customer strategies.
Collaborate with the larger Zscaler Professional Services team to ensure the continued success of fellow team members, the organization, and our customers.
Integrate with customer cyber/network security teams to provide configuration guidance, best practices, and recommendations for environmental integration.
Lead testing and troubleshooting efforts, escalating critical issues to Zscaler Support, Engineering, and Cloud Operations as necessary.
Provide regular status reports for incidents and projects, maintaining a willingness to travel and respond to after-hours Severity 1 issues to meet customer goals.

Requirements

What you’ll need

This position requires an active US Government Public Trust security clearance. Maintenance of this clearance is a condition of continued employment.
6+ years of experience as a Resident Engineer, Professional Services Consultant, Architect, or Support Engineer
Deep familiarity with IPSEC, GRE, HTTP/HTTPS, and DNS protocols, Proxy, SSL Inspection, and authentication systems such as SAML, LDAP, or SCIM
Proven experience with systems installation, configuration, and administration of routers, firewalls, IPS/IDS, and various operating systems (macOS, iOS, Android, Linux, Windows)
Technical proficiency in network troubleshooting using tools like Wireshark, tcpdump, and Traceroute

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Zscaler solution implementationIPSECGREHTTPHTTPSDNS protocolsProxySSL InspectionSAMLLDAP

Soft Skills

collaborationproblem-solvingcommunicationleadershipcustomer service

Certifications

US Government Public Trust security clearance