Sales Engineer, Commercial SMB

Zscaler

Sales Engineer responsible for technical support in the sales process at Zscaler. Bridging technical solutions to meet customer needs and driving sales success.

Posted 4/20/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $105,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityDNSFirewallsTCP/IP

About the role

Key responsibilities & impact

Serve as the technical backbone of our sales process.
Bridge the gap between complex technical solutions and business needs of prospective customers.
Be the primary technical resource for the sales team, driving technical discovery and validation phases of the sales cycle.
Create and deliver compelling technical product presentations and demonstrations to prospective customers.
Gather detailed technical requirements to ensure proposed solutions effectively address customer pain points and business objectives.
Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.
Design comprehensive evaluation test plans alongside customers and guide the process to ensure successful, measurable outcomes.

Requirements

What you’ll need

A proven cybersecurity and networking background with hands-on experience in network fundamentals (TCP/IP, DNS, routing, VPN, and firewalls).
2–4+ years of experience in a Sales Engineering role or as a Network Systems Integrator.
Bachelor’s degree in Computer Science or a related field, or equivalent practical working experience.
Relevant technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+.
Prior experience contributing to closing deals in a quota-carrying environment.
Experience running multiple Proof of Values (POVs) in tandem while working with SMB or Enterprise accounts in the networking/cybersecurity space.

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network fundamentalsTCP/IPDNSroutingVPNfirewallsSales EngineeringProof of Value (POV)custom product configurationsevaluation test plans

Soft Skills

technical discoverypresentation skillscommunicationcustomer engagementproblem-solvingcollaborationleadershiporganizational skillstechnical validationcustomer-focused

Certifications

CCNANetwork+CCNPCCIESecurity+