Zscaler

Senior Manager, Learning and Experience Design

Zscaler

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $147,000 - $210,000 per year

Job Level

Senior

About the role

  • Define and evolve LED vision, strategy, and operating model; translate strategy into a prioritized roadmap that drives GTM OKRs. Lead, coach, and develop a cross-functional team to deliver high-quality outcomes at scale
  • Own intake, scoping, and prioritization cycles. Partner with GTM leadership, SMEs, and cross-functional teams to align on goals and deliver initiatives such as QLPs, onboarding, certifications, and partner enablement
  • Oversee the entire LXD lifecycle and uphold standards for consistent delivery quality, guiding the creation and governance of engaging, modular, and scalable learning assets
  • Establish frameworks to measure and evaluate program effectiveness, using evidence-based iteration for continuous improvement
  • Pilot and operationalize innovative tools and modalities—including AI onboarding, interactive formats, and in-the-flow learning—to enhance engagement and efficiency

Requirements

  • 7 to 10+ years in learning experience design, enablement, or related fields with progressive leadership responsibility; proven success leading multi-modal programs for B2B/SaaS GTM audiences
  • Expertise in LXD methodologies and standards, with demonstrated stakeholder management, portfolio prioritization, and program leadership
  • Proven ability to operationalize design processes, establish templates/standard work, and implement robust measurement frameworks
  • Familiarity with learning systems (LMS/CMS) and modern LXD toolsets; comfort evaluating and integrating new tools, including AI-enabled capabilities
  • Strategic thinker and pragmatic operator with a growth mindset who collaborates with candor and influences across levels
Benefits
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
learning experience designLXD methodologiesprogram leadershipportfolio prioritizationdesign processesmeasurement frameworksB2BSaaSAI onboardinginteractive formats
Soft Skills
leadershipcoachingstakeholder managementstrategic thinkingcollaborationinfluencegrowth mindsetcandoroperational pragmatismcontinuous improvement