Zscaler

Director, Shared Services

Zscaler

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $168,000 - $240,000 per year

Job Level

Lead

Tech Stack

GoPMP

About the role

  • Partner with leadership to link the Shared Services team’s goals with overarching business priorities
  • Design and implement processes (e.g., enablement dashboards, intake processes) to provide transparency, streamline workflows, and improve teams’ ability to deliver and scale
  • Develop frameworks that prioritize tasks at the strategic level and cascade goals effectively across teams and individuals
  • Create and maintain organizational tools including stakeholder engagement calendars, enablement program roadmaps, and monthly cadence reviews to ensure alignment over time
  • Build a dashboard to enable data-informed decision-making, tracking engagement impact, measuring team progress, and flagging areas requiring attention
  • Report to the VP of Revenue Enablement and collaborate across Sales and Go-to-Market teams

Requirements

  • 7–10 years in a sales/GTM/revenue enablement strategic and operational role
  • At least 3–5 years in a leadership capacity with cross-functional management experience
  • Strong strategic planning skills with a track record of translating high-level business goals into actionable operations
  • Excellent ability to build and implement organizational tools like roadmaps, dashboards, and task-tracking platforms
  • Expertise in decision-making frameworks and stakeholder management to ensure alignment across leadership and teams
  • Experience driving organizational rigor across complex teams, including project management and content development
  • Preferred: Certifications such as Coaching Certification, PMP, Lean Six Sigma, or Agile/Scrum Master
  • Preferred: Familiarity with Asana or similar tools for project tracking and collaboration
  • Preferred: Experience in enablement areas such as learning design tools (e.g., Articulate, Captivate) or microsite development
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