Zscaler

Staff Business Systems Analyst – Sales Cloud

Zscaler

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $122,500 - $175,000 per year

Job Level

Tech Stack

About the role

  • Lead requirements gathering and solution design for Sales Cloud implementations, translating business needs into functional and technical designs
  • Act as a subject matter expert on GTM sales processes, collaborating with business stakeholders and cross-functional teams
  • Coordinate and facilitate discussions with key business stakeholders to define business and systems goals, prioritizing requirements, and ensuring clarity of deliverables
  • Drive the execution and delivery of business-critical system enhancements, supporting UAT, and troubleshooting production issues as they arise
  • Guide offshore and onshore teams through development, QA, and sprint delivery cycles to implement scalable, best-practice solutions

Requirements

  • 8+ years of IT experience including the software development life cycle or equivalent experience
  • 5+ years of hands-on experience with Salesforce.com Sales Cloud platform
  • Experience gathering requirements, designing business processes, and implementing Salesforce solutions for sales and partner management
  • Demonstrated ability to drive projects with cross-functional and globally distributed teams
  • Strong analytical, data-driven, communication, and organization skills; able to provide occasional after-hours support for critical issues as needed.
Benefits
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce.comSales Cloudrequirements gatheringsolution designbusiness process designUATtroubleshootingQAsprint deliverysoftware development life cycle
Soft Skills
analytical skillsdata-drivencommunication skillsorganizational skillscollaborationproject managementleadershipproblem-solvingstakeholder managementfacilitation