Expertly navigate networking principles, firewalls, and load balancing solutions to ensure robust infrastructure performance
Partner with Software Engineering and Infrastructure teams to design, implement, and deploy comprehensive end-to-end monitoring solutions
Execute seamless patches and upgrades, ensuring all administrative tools and utilities remain current and high-performing
Proactively monitor applications and services, participating in an on-call rotation to resolve issues and implement strategic prevention measures
Troubleshoot complex technical challenges and provide clear, candid communication regarding issues and their resolutions.

Requirements

3+ years of experience in 24/7 SRE/NOC operations, production cloud platforms, and related automation workflows
Proficiency with a programming language such as Python or Go, and scripting expertise in Bash
Demonstrated ability to adapt to fast-paced environments with the flexibility to support after-hours and weekend deployments
Solid understanding of networking standard protocols including HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, and Load Balancing
U.S. citizenship is required due to the nature of the customers assigned to this role.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonGoBashnetworking principlesfirewallsload balancingmonitoring solutionspatch managementtroubleshootingautomation workflows

Soft Skills

clear communicationadaptabilityflexibilityproblem-solvingteam collaboration