Identifying, scoping, and managing ongoing customer incidents, developing remediation plans, and augmenting the customer’s security gaps with the necessary skills and resources to improve their security maturity
Tailoring communication to the customer’s level of expertise, providing education and information to help them understand the bigger picture and make educated decisions
Partnering with the Detection Engineering, Intelligence, and Research teams to further investigate identified or emerging threats relevant to our customers
Augmenting the automated detection of Red Canary’s technical stack with human driven hunting, to identify anomalous behaviors within customer environments, and use your hunting results to drive innovation of Red Canary’s detection capabilities

Requirements

3+ years of working in the general IT Security industry
Background in investigating and analyzing alerts and threats for anomalous, suspicious, or malicious activity across Endpoint (via EDR data), Cloud, or Identity domains
Curiosity, with a drive to fully understand the context and impact of threats and potential threats
Experience working with other teams, stakeholders, or customers to solve problems
Solid written and verbal communication skills with the ability to clearly convey routine technical topics and findings to others.
Experience leveraging Python and Jupyter Notebooks

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

IT Securitythreat analysisincident managementanomaly detectionEDRcloud securityidentity securityPythonJupyter Notebooks

curiosityproblem-solvingcommunicationcollaborationeducation