Senior Analyst, GTM Business Capabilities
Zscaler
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $105,000 - $150,000 per year
Job Level
Senior
About the role
- Ensure all GTM roadmaps, timelines, dependencies, and release plans remain aligned with IT, Program Management, and Change Delivery teams
- Support BPOs and business stakeholders in documenting end-to-end processes, identifying efficiency opportunities, and ensuring business policies are defined and signed off by executive sponsors
- Define, track, and report on success metrics, adoption measures, and field impact for all releases and changes
- Partner with Change Management teams to ensure readiness, clarity, and consistency across releases while creating structured documentation to enable field users
- Lead UAT planning and execution for GTM system changes and enhancements while partnering with IT BSAs and functional leaders to ensure alignment across systems and policies
Requirements
- 5+ years in GTM Operations, Business Systems, Sales Operations, Process/Program Management, or similar roles in a SaaS or high-growth environment
- Strong understanding of enterprise GTM motions and experience with Salesforce, CPQ, workflow tools, and process mapping methodologies
- Exceptional communication and stakeholder management skills with the ability to explain complex systems and processes clearly
- Strong analytical abilities with experience building dashboards and interpreting operational data to drive decisions
- Highly organized and proactive professional able to manage multiple initiatives with tight timelines in an environment of change.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GTM OperationsBusiness SystemsSales OperationsProcess ManagementProgram ManagementSalesforceCPQworkflow toolsprocess mapping methodologiesdashboard building
Soft skills
communication skillsstakeholder managementanalytical abilitiesorganizational skillsproactiveability to manage multiple initiativesclarity in explaining complex systemsefficiency identificationdocumentation skillsUAT planning