Zotec Partners

Director of Coding Operations

Zotec Partners

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Direct day-to-day operations across multiple professional coding functions
  • Balance and assign workload between internal staff and offshore vendor teams to achieve turnaround time and service level expectations
  • Monitor and manage offshore vendor performance, including productivity, quality metrics, accuracy, and SLA compliance
  • Lead internal and external coding audit programs to ensure accuracy and compliance
  • Drive issue resolution, escalation processes, and corrective action initiatives in partnership with vendor leadership
  • Use data-driven forecasting to plan staffing, manage capacity, and support budget development
  • Prepare and oversee detailed reporting on audit findings, error trends, root cause analysis, and financial impact

Requirements

  • Bachelor’s degree in a healthcare-related field or equivalent combination of education and experience
  • Current professional certification through AHIMA or AAPC
  • Willingness to travel as needed
  • Minimum of five years’ experience leading geographically dispersed medical coding teams with deep expertise in revenue cycle and coding operations
  • Advanced proficiency in data analytics and report tools
  • Demonstrated success leading operational transformations or performance turnaround initiatives
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsreportingcoding operationsrevenue cycle managementperformance turnaroundaudit programsSLA complianceroot cause analysisforecastingcapacity management
Soft skills
leadershipcommunicationproblem-solvingcollaborationorganizational skillsissue resolutionescalation processesperformance managementteam managementvendor management
Certifications
AHIMA certificationAAPC certification