Senior Strategic Partnerships Director
ServiceTrade
ERP
Product Manager – Point of Sale, B2B
Zopa Bank
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Own and evolve the business customer journey — from discovery, to onboarding, to ongoing value.
- Collaborate daily with engineering, design, and product marketing to ship impactful features.
- Shape the merchant experience roadmap and drive delivery practices that balance speed with quality.
- Use data to guide decisions, measure success, and spot opportunities for improvement.
- Partner with marketing and design to craft compelling stories that help customers understand why Zopa is the better choice.
- Work hand-in-hand with stakeholders across compliance, legal, and brand to ensure we build the right experiences for our merchants.
Requirements
- You’ve built B2B digital products before — portals, dashboards, self-serve tools, or similar. Experience in fintech, accounting, ERP, or marketplaces is a bonus.
- You’re metrics-driven, comfortable with dashboards and analytics, and know how to turn insights into action.
- You’re a strong storyteller who can bring customers and stakeholders on the journey.
- You thrive in cross-functional teams and love working closely with engineering and design.
- You’re customer-obsessed — feedback, complaints, and insights fuel your product thinking.
- You know how to validate ideas quickly, test what works, and move on from what doesn’t.
- Experience working in a regulated environment is a plus.
