Head of Procurement
Zopa Bank
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Develop and implement a fit-for-purpose procurement strategy and operating model that reflects Zopa’s culture, regulatory environment, and growth ambitions.
- Lead, coach, and develop the procurement team to deliver effective business partnering and build procurement capability across the organisation.
- Drive value and cost efficiency across all spend categories, with emphasis on technology (65 %), operations (16 %), and commercial (15 %): targeting ~10 % saving vs budget through smarter buying and supplier management.
- Oversee relationships with key suppliers and Vertice, ensuring we leverage external partnerships effectively.
- Ensure procurement processes align with Zopa’s regulatory obligations and risk framework, while applying proportionality based on supplier risk and contract value.
- Strengthen category management, spend analysis, and reporting to enhance transparency and decision-making.
- Build strong relationships with Technology, Finance, Operations, and Risk functions to ensure procurement adds measurable value across Zopa.
- Introduce data-driven insights, tools, and processes to improve speed, efficiency, and commercial outcomes.
Requirements
- Proven experience leading or shaping a procurement function.
- Deep knowledge of technology procurement and SaaS models.
- Strong commercial and negotiation skills.
- Experience improving procurement maturity through category management, reporting, and business partnering.
- Confidence engaging senior stakeholders and managing external partners.
- Understanding of supplier governance in regulated settings.
- Ideally, exposure to retail or consumer-facing industries.
- You are: Commercially astute, pragmatic, and outcome-focused.
- Growth-minded, collaborative, and clear in communication.
- Tech-curious and passionate about using technology to drive performance.
Benefits
- Flexible ways of working
- Face-to-face collaboration
- Work-life balance
- Option to work from abroad for up to 120 days a year
- DE&I forum
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
procurement strategycategory managementspend analysissupplier managementnegotiation skillsdata-driven insightsSaaS modelsprocurement maturitybusiness partneringcost efficiency
Soft skills
leadershipcoachingrelationship buildingcommunicationcollaborationcommercial acumenpragmatismoutcome-focusedconfidencegrowth-minded