Zoopla

Lead Product Designer

Zoopla

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Set design direction across multiple product areas, ensuring alignment with broader product and business strategy
  • Mentor a small group of designers, raising the bar on craft, thinking and execution
  • Partner with senior product and engineering leaders to shape roadmaps, define priorities and identify high-value opportunities
  • Champion design’s role in driving business outcomes, articulating the value of design investment to senior stakeholders
  • Provide hands-on design leadership for the most complex and high-impact initiatives, from problem framing through to delivery and optimisation
  • Design and oversee intuitive, high-quality journeys across web and mobile, with a focus on usability, performance and continuity across touchpoints
  • Think across the full lifecycle, including onboarding, engagement, retention and reactivation, ensuring experiences connect across journeys, not just within individual features.
  • Establish and evolve design patterns that create coherence across the product portfolio
  • Define clear success metrics for your work through measurable outcomes
  • Use data, research and behavioural insight to identify opportunities, inform decisions and build the case for investment
  • Drive a culture of experimentation, working with Product and Data to test, learn and optimise journeys at scale
  • Translate performance data into actionable design improvements, fostering continuous learning across the team
  • Look beyond the current roadmap to identify new opportunities that drive customer and business value
  • Lead rapid exploration and validation of ideas through prototyping, testing and stakeholder engagement.
  • Champion the adoption of modern tools and approaches, including AI-assisted design, to improve speed, quality and innovation across the team
  • Evolve the design system and ways of working that improve quality, consistency and speed across the team
  • Operate as a key design partner to senior product and engineering leadership, shaping strategy and influencing decisions at a senior level
  • Facilitate workshops and design sessions that align stakeholders, resolve ambiguity and move complex initiatives forward
  • Communicate design vision, rationale and outcomes clearly to stakeholders at all levels, including executive leadership
  • Build strong relationships across the organisation, establishing design as a trusted and influential function

Requirements

  • Significant experience designing digital products end-to-end in a product-led environment, with demonstrable leadership of design direction
  • Strong strategic product thinking, with the ability to connect design decisions to customer outcomes, business metrics and long-term product vision
  • Expertise in user research methodologies and testing, with a track record of using data, experimentation and performance metrics to drive decisions.
  • Ability to think in systems, journeys and product ecosystems, not just individual features
  • Confident influencing at a senior level across product, engineering and business stakeholders
  • Experience facilitating workshops and strategic alignment sessions
  • Strong perspective on emerging technologies (including AI) and how they can transform customer experience, decision-making and product capability
  • Proficiency in design tools such as Figma or similar, and can adapt your approach to the needs of the project.
Benefits
  • Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
  • 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
  • Cycle to work and electric car schemes
  • Free Calm App membership
  • Enhanced Parental leave
  • Fertility Treatment Financial Support
  • Group Income Protection and private medical insurance
  • Gym on-site in London
  • 7.5% pension contribution by the company
  • Discretionary annual bonus up to 10% of base salary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
design directionuser research methodologiesdata analysisprototypingdesign system evolutionperformance metricsAI-assisted designjourney mappingstrategic product thinkingdesign leadership
Soft Skills
mentoringstakeholder engagementcommunicationinfluencingfacilitationcollaborationproblem framingexperimentation culturerelationship buildingstrategic alignment